Senior Service Delivery Technical Consultant

hace 2 meses


distrito federal, México SimCorp A tiempo completo
Senior Service Delivery Technical Consultant

Who we are

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 2,800+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.

As a global provider of Software-as-a-Service (SaaS) investment management solutions, SimCorp supports clients 24/7 through delivery centers around the world.

Our platform and ecosystem empower us to provide 40 percent of the world’s top 100 financial companies with the efficiency and flexibility needed to succeed.

SimCorp provides clients with a full front-to-back offering, whether through a SaaS platform or as an on-premise solution. We represent a diverse range of clients, including central banks, sovereign wealth funds, pension funds, asset managers, and wealth managers.

SimCorp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work.

Why this is important to us

Senior Service Delivery Consultants are skilled professionals who form part of our SaaS Operations team delivering services to our clients. The main purpose of the role is to contribute to the effective support and maintenance of SimCorp Dimension and all aspects of service delivery around it.

Service Delivery Consultants support our clients by providing solutions and deploying services related to the usage of SimCorp Dimension. They work closely with local and global teams within SimCorp.

In this key role, you will work in APAC/EMEA shift to provide support & solutions to overcome issues encountered by the customer and to optimise usage of the systems. This role offers a unique opportunity to increase your knowledge and gain experience in a variety of disciplines.

Tasks and Responsibilities

  • You will be the key contact for our clients regarding production support and aid in developing the relationship.
  • Provide L1-L3 support for resolving problems and issues in applications and system operations of SimCorp Dimension.
  • Application configuration maintenance and enhancement, and daily operations of the applications (including monitoring and troubleshooting).
  • You will be based in Manila and will be required to work on APAC/EMEA shift. Weekend/Public Holiday work may be required on occasion.

Your qualifications

  • A Bachelor’s degree in finance or economics.
  • Minimum 10 years’ experience within asset management, insurance, superannuation funds, funds management, or custodian.
  • Experience in SimCorp Dimension or front-to-back office system operations.
  • Broad knowledge and solid experience in financial issues - theoretical as well as practical.
  • Good at working on & prioritizing multiple tasks simultaneously.
  • Proactive, service-minded, and motivated for problem solving.
  • Comprehensive client communication and presentation skills including fluency in English (spoken and written).

Other requirements

  • EMEA shift hours (May change depending on business needs).
  • Hybrid working arrangement (2x a week in office).

Next Steps:

Please click the “Apply” button to learn more about the vacancy and what SimCorp has to offer regarding salary, benefits, and perks. Applications are continuously assessed, so please send your CV in English as soon as possible.

By joining our team, you will have the chance to:

  • Become part of a thriving company comprising collaborative, curious, courageous, and capable employees.
  • Explore exciting learning and development opportunities.
  • Engage with highly skilled and welcoming colleagues.
  • Join a company that values Diversity, Equity, and Inclusion.

**SimCorp proudly announces the official certification of its Manila Delivery Center as a Great Place To Work, a remarkable achievement within just two and a half years of operations.**

**We are also honored to have been voted as a WealthTech100 company for three consecutive years.**

#J-18808-Ljbffr

  • distrito federal, México ServiceNow A tiempo completo

    Sr. Technical Consultant, Customer Workflow Full-time Employee Type: Regular Region: LATAM - Latin America Work Persona: Flexible ServiceNow is currently seeking Senior Consultants to be responsible for the successful delivery of ServiceNow’s Customer Service Management (CSM) solutions and services, in a client consulting environment. The Consultant will...


  • distrito federal, México Oracle A tiempo completo

    To develop and manage the Oracle Support relationship with a designated large account, or small number of medium accounts, throughout the engagement and to maximize the customers’ use of Support Services, drive high degree of satisfaction and referenceability, and to protect and enhance Support revenue streams. Represent the customer as a single point of...


  • distrito federal, México SAP SE A tiempo completo

    Consultant - Technical Service Coordination At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven...


  • distrito federal, México SAP SE A tiempo completo

    Press Tab to Move to Skip to Content Link Consultant - Technical Service Coordination At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values...


  • distrito federal, México Servicenow A tiempo completo

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...


  • distrito federal, México SimCorp A tiempo completo

    Senior Service Delivery Consultant Apply locations Manila posted on Posted 3 Days Ago job requisition id R-208120 Who we are For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 2,800+ colleagues with a broad range of nationalities,...


  • distrito federal, México ACCELALPHA INC A tiempo completo

    About the Company Accelalpha is a rapidly growing consultancy delivering Oracle Cloud Solutions to global clients. Despite the challenges faced over the last few years, Accelalpha continued to grow rapidly providing stability for our employees and customers. Accelalpha is proudly a Certified as a Great Place to Work and a Fortune 100 best workplace, and...


  • distrito federal, México TeleTech Holdings, Inc. A tiempo completo

    Job Description - Senior Manager, Service Delivery (03YWQ) Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Senior Manager - Service Delivery working on site in Mexico City, you’ll be a part of bringing humanity to business. What You’ll be Doing Do you have a passion for leading, mentoring...


  • distrito federal, México SENIOR SPIRIT OF ROSELLE PARK A tiempo completo

    The Senior Consultant ERP Assurance plays a key role in designing and assessing the efficiency of IT Application Controls across the company's IT landscape. This role is exposed to senior stakeholders at all levels, both internal and external. About the Role Key responsibilities: Co-design, improve and drive the efficiency and effectiveness of Novartis IT...


  • distrito federal, México ADP, Inc. A tiempo completo

    Global View Lead Consultant As a member of the GlobalView Lead Consultant team, you are responsible for consulting with clients to develop the blueprint and capture the clients’ system specifics for the successful integration with GlobalView. Analysis & Consultation Implement the client’s solution using ADP’s Implementation Methodology and the ADP...


  • distrito federal, México Amazon A tiempo completo

    Senior Product Manager, Worldwide Delivery Service Partner Do you want to lead design of Amazon's Last Mile business product strategy? Do you thrive while working backwards from a customer problem statement or need and designing entirely new products from the ground up or significantly changing features and experiences? Are you looking for a role where you...


  • distrito federal, México Aspen Technology, Inc. A tiempo completo

    Senior Solution Consultant Apply locations Mexico City time type Full time posted on Posted 2 Days Ago job requisition id R6728 The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually...


  • distrito federal, México SAP A tiempo completo

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Senior Director/ Delivery

    hace 4 semanas


    distrito federal, México Thomson Reuters A tiempo completo

    Senior Director, Delivery Are you passionate about the chance to bring your extensive Delivery experience to lead technology & Engineering teams through complex, full life cycle implementation in a world class company? The Commercial Engineering team is looking to add a Senior Director, Delivery to a well-established global team. Join our team! This...


  • distrito federal, México Hitachi Vantara A tiempo completo

    Our Company We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to...


  • distrito federal, México Hitachi Vantara A tiempo completo

    Our Company We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to...

  • EDI Consultant

    hace 1 mes


    distrito federal, México Mindtree Ltd. A tiempo completo

    EDI Consultant EDI Consultant This resource acts as an intermediary between the business and IT delivery teams supporting the B2B Integrations in the Commercial space for Mexico and Andean region. Clarifying and translating business requirements into documentation and conceptual designs from which applications and solutions are implemented. The analyst will...


  • distrito federal, México ADP, Inc. A tiempo completo

    Associate Lead Consultant Overview: ADP Employer Services is leading the payroll market in the World and provides payroll and Human Resource services to clients looking for outsourcing solutions. The Globalview Organization is committed to providing World Class Service to all clients by hiring, developing and retaining qualified service professionals;...


  • distrito federal, México Amazon A tiempo completo

    Senior Product Manager, Worldwide Delivery Service Partner Do you want to lead design of Amazon's Last Mile business product strategy? Do you thrive while working backwards from a customer problem statement or need and designing entirely new products from the ground up or significantly changing features and experiences? Are you looking for a role where you...


  • distrito federal, México SAP SE A tiempo completo

    Senior Basis Consultant for ECS Delivery/Critical Incident Management Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...