Sr Business Analyst

**Sonata Software Overview**Sonata is a global technology company specializing in platform-based digital transformation, supporting businesses to become connected, open, intelligent and scalable. Sonata’s Platformation methodology brings together industry expertise, platform technology excellence, design innovation and strategic engagement models to deliver sustained value to customers. A trusted partner of world leaders in the retail, manufacturing, distribution, travel, services and software industries, Sonata’s software portfolio includes the Brick & Click Retail Platform©, Modern Distribution Platform©, Rezopia Digital Travel Platform©, Kartopia E-commerce Platform©, Halosys enterprise development automation Platform©, CTRM Commodity Trading and Risk Management Platform© and KODO - AI Powered Customer Experience (CX) Platform. Sonata’s Platformation approach ensures services built on Microsoft Dynamics 365, Microsoft Azure, AWS, Cloud Engineering and Managed Services deliver on the Platformation promise. As world leaders in digital technologies including IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Block Chain and Cyber Security, Sonata’s people and systems are nurtured to deliver on our commitment to excellence in business technology solutions.**Title- Sr Business Analyst****Location- Guadalajara/Mexico City (Hybrid)****Type of Hire- Full Time**- 8+ years of experience with minimum 4+ years of experience as Business Analyst (in recent projects).- Leads organizational analysis efforts to identify current capabilities, opportunities for improvement and drives measurement, prioritization and implementation of identified opportunities.- Gathers business requirements that effect technology systems, and engage with technology partners to develop solution through technology change process.- Writes, communicates and vets requirements and user stories with business leaders using different approaches such as use cases, activity diagrams, sequence diagrams and state charts, data dictionaries, class or entity relationship diagrams to ensure complete understanding by business leaders/executives while working with an Agile framework- Identifies and manages stakeholders and teams of people across functional areas to implement a project by understanding key stakeholders authority and influence as it pertains to business process- Works effectively inside a Scrum or Kanban team- Comfortable documenting acceptance criteria- Conduct and participate in Scrum ceremonies and retrospectives- Create and maintain system and user documentation- Coordinate and conduct testing and user training- Provide regular verbal and written reports to management- Create workflow diagrams and technical documentation- Collaborates with Tech Leads and UAT to define when user stories are done- Manages stakeholders and teams of people across functional areas to implement a project- Coordinates risk assessment and uses risk assessment output to help mitigate risks to project- Participates and leads backlog grooming sessions for ongoing roadmap planning- Assists the Product Owner in strategy on how best to deliver product roadmap- Plan, develop, oversee, execute and certify changes by establishing rigorous test plan through design and implementation phases and tracking test results to ensure changes are complete and accurate to finalized requirements- Perform other related duties as required and assigned- Demonstrate behaviors which are aligned with the organization’s desired culture and values**Qualifications**:- 4 Year college degree (Bachelor) or equivalent work experience- 7+ years of Agile experience- Excellent interpersonal, verbal and written communication skills- Excellent organizational skills- Strong teamwork mentality, including mentorship of junior analysts- Highly proficient in the G-Suite (Docs, Sheets, Slides, etc)- Data analysis experience a plus- Knowledge of BI Tools a plus- Knowledge of JIRA, Confluence or similar tools required.- Must be a team player with strong attention to detail, with the ability to work independently.- Must be able to work across multiple projects at one time, and collaborate with other teams to ensure deliverables are done on time**Why join Sonata Software?*****At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.- Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, vet