Retention Specialist

hace 3 semanas

Hermosillo, México SellersHub A tiempo completo

**Position**: Customer Care Representative**Location**: ON SITE ONLY: Av. P.º Río San Miguel 75-Planta alta, Proyecto Rio Sonora Hermosillo XXI, 83270 Hermosillo, Son.**Compensation**: Earn up to $7,500 MXN weekly ($2,496 MXN base salary + commissions and performance bonus)**Schedule**: Flexible shifts with Sundays off.**Hours**: Monday to Friday from 11:00 am to 7:00 pm, and Saturday from 7:00 am to 3:00 pm**Focus**: Convert cancellations into saves and leverage opportunities to sell products.**What You'll Do**:- Provide exceptional customer service and ensure product retention.- Use your negotiation skills to convert return/cancellation requests into saves.- Address customer concerns and find solutions to keep them satisfied.**Job Qualifications**:- Advanced English proficiency.- 1+ years of experience in a similar position preferred.- Strong computer skills and typing speed (30+ words per minute).- Excellent verbal and written communication skills.**Why Choose Us**:- Comprehensive Training: Three weeks of paid training.- Competitive Compensation: Earn up to $9,500 Monthly (Base salary + commissions + bonus).- Great Work-Life Balance: Full-time hours with a consistent schedule.- Opportunity to Make a Difference: Assist elderly customers with wellness essentials.- Supportive Environment: Be part of a passionate team dedicated to customer satisfaction.Join us in making a positive impact on the lives of our customers while enjoying a supportive and rewarding work environment. APPLY NOW and start your journeyBe a beacon of support and embark on a fulfilling career where caring meets career satisfaction. Don't miss out on this incredible opportunity APPLY TODAY**Job Types**: Full-time, PermanentPay: $6,500.00 per weekWork Location: In personApplication Deadline: 30/11/2024Expected Start Date: 02/12/2024

  • Retention Specialist

    hace 5 días

    Hermosillo, México Intugo A tiempo completo

    Join our team in this leader business line focused on providing online marketing solutions for small to medium-size practice-based businesses. The online marketing services include professionally designed websites, Social Media management, reputation management, video marketing, pay-per-click (PPC) advertising, and a custom, advanced SEO solution. Based in...

  • Retention Specialist

    hace 5 días

    Hermosillo, México Intugo A tiempo completo

    Empresa extranjera te invita a formar parte de su equipo de trabajo como Retention Specialist**Requisitos**:- Buen nível de inglés- Experiência en atención al cliente o similar al puesto- Disponibilidad de horarioActividades:- Gestionar y mantener relaciones con clientes junto a expertos en marketing.- Atender solicitudes de cancelación o cambio de...

  • Retention Specialist

    hace 1 semana

    Hermosillo, México SellersHub A tiempo completo

    Are you passionate about delivering top-notch customer service and making a tangible impact in people's lives? If so, we want YOU to join our dynamic support team! **Position**: Customer Care Representative **Location**: ON SITE ONLY: Av. P.º Río San Miguel 75-Planta alta, Proyecto Rio Sonora Hermosillo XXI, 83270 Hermosillo, Son. **Compensation**: Earn...

  • Retention Specialist

    hace 3 semanas

    Hermosillo, México Intugo A tiempo completo

    Empresa Extranjera busca personal en su área de cobranza.de Lunes a Viernes de 6:30am a 3:30pmIndispensable hablar en Ingles, nível avanzado.Tipo de puesto: Tiempo completoSueldo: $13,****** - $15,****** al mesBeneficios:- Caja de ahorro- Vales de despensaTipo de jornada:- Lunes a viernesLugar de trabajo: Empleo presencial

  • Customer Success Specialist

    hace 3 semanas

    Hermosillo, México Intugo A tiempo completo

    As a Customer Success Specialist, you will be responsible for the overall health and retention accounts.You will be expected to onboard accounts, proactively reach out to improve health based on Gainsight triggers, conduct quarterly/annual business reviews, and have renewal/cancel and pre-cancel conversations with clients.**Responsibilities**:- Onboard new...

  • Retention Specialist

    hace 4 semanas

    Hermosillo, México Intugo A tiempo completo

    **Profile**:1-2 years of experience in technical support or customer service.Typing speed of at least 25 wpm.Analytical, detail-oriented, and organized.Comfortable navigating multiple systems and office software.Professional demeanor and ability to build rapport with customers.Proactive, adaptable, and able to manage multiple priorities.Technical background...

  • Retention Specialist

    hace 3 semanas

    Hermosillo, México Intugo A tiempo completo

    **Profile**:1-2 years of experience in technical support or customer service.Typing speed of at least 25 wpm.Analytical, detail-oriented, and organized.Comfortable navigating multiple systems and office software.Professional demeanor and ability to build rapport with customers.Proactive, adaptable, and able to manage multiple priorities.Technical background...

  • Debt Collector Specialist

    hace 1 semana

    Hermosillo, México Intugo A tiempo completo

    PROFILE: - Previous debt collections experience. - Type 40 WPM - Familiar with collection laws, FDCPA & Regulation F. - Excellent listening and english speaking skills - Experience negotiating setttlements and payment plans on past due accounts. JOB DESCRIPTION: - Making 150+ outbound calls to consumers regarding their outstanding balance daily - Updating...

  • Customer Success Specialist

    hace 2 semanas

    Hermosillo, México Necodex A tiempo completo

    **Vacante para la empresa Necodex en Hermosillo, Sonora**:**Location**: Hermosillo, Sonora (Hybrid)**Experience**: 2-3 years in Customer Success or similar roles**Language Skills**: Bilingual (English and Spanish)**Position Overview**:**Key Responsibilities**:- **Client Relationship Management**: Serve as the primary point of contact for assigned clients,...

  • Digital Marketing Specialist

    hace 7 días

    Hermosillo, Sonora, México Necodex A tiempo completo

    Esta vacante viene de la bolsa de empleo Vacante para la empresa Necodex en Centro - Hermosillo, SonoraOverviewThe Digital Marketing Specialist leads the development and execution of digital marketingstrategies with a primary focus on driving student enrollment and retention. This rolemanages paid and organic campaigns, oversees funnels and automation...