Digital Ops Analyst
hace 4 semanas
The Strategy Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.**Responsibilities**:- Act as a trusted advisor and work in close partnership with business heads and senior leadership to analyse opportunities and issues of strategic, operate transformational strategies to achieve the business mandate, operate change by partnering with business leadership with clear accountability, provide clarity in complex problems, facilitate decision-making, and guide high value investments.- Participate on projects across their lifecycle: identifying the problem, analyzing root causes, developing solutions.- Work with businesses in the execution of improvement strategies.- Analyze aspects of client service.- Develop relationships with support functions and senior leadership.- Conduct in-depth research to support business strategies and identify trends across key business drivers of Citi such as credit, asset trends, cost structure, pricing, product management and operational functions.**Qualifications**:- 0-2 years experience- Ability to think analytically.- Ability to synthesize large complex data, derive meaningful insights, and articulate a solution that meets senior requirements.- Extremely self-motivated & hard working,- Have the ability to take direction and drive results, work with mínimal direction, maintain composure even in stressful situations.- Excellent Excel and powerpoint skills.- Excellent communication skills.- Ability to communicate and influence at all levels of the organization.- Knowledge of Access.**Education**:- Major in Administration, Economics, Engineering- Deseable with Master- Good english levelThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.This role will support administrative activities in Digital area such as:- Work closely with control areas (IBCO, Internal Audit, Legal, Compliance, Infosec)- Look for, prepare and send evidences to control team (to attent MCA risk and control testing)- Will be BAO support of the main Digital vendors and manage activities with third parties (vendors)- Prepare reports or presentations to senior management (such as monthly results)- **Job Family Group**:Business Strategy, Management & Administration- **Job Family**:Strategy & Development- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
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