Director Product Management Bill Pay

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate aculture of inclusionfor all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Job TitleDirector Product Management Bill PayRole- Take a structured approach to product enhancements, identifying opportunity areas and contributing to the Product roadmap, prioritizing work to deliver against key areas of focus- Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions- Lead cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives- Drive the development of consistent product documentation (e.g., support documents) for internal and external customers and stakeholders- Ensure that the end user and customer experience is continuously optimized- Understand the product lifecycle and surface any barriers or obstacles to deliver capabilities on time and budget. Proactively communicate situation and proposed solutions to senior management- Identify Product performance challenges, making recommendations on proposed action plans- Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum- Lead by example with demonstrating product management excellence and share best practices- Demonstrate and drive Mastercard Way behavioursAll About You- Understanding of the recurring payments landscape in Mexico, good knowledge on how financial institutions and billers use existing CECOBAN solution to process bill payments. Clearly articulates pros/ cons of existing solution set in the Mexican market- Understand biller needs from a bill presentment and bill payment perspective. Clearly articulates different pain points according to different type of billers/ segments of billers- Can clearly articulates the economics of the four-party model and the implication for the billers and the participants in the value chain. Contrast the model with that to be created in SPEI, or the one existing in CECOBAN- Brief familiarity / understanding of the Real Time Payments ecosystem in Mexico- Experience in card acquiring processing is a plus- Understands and can explain the business context and the associated customer use cases- Bilingual in English Verbal and written communication is clear and concise- Improve team processes that accelerate product development, delivery, drive innovation, lower costs, and improve qualityBROADENING EXPERIENCES- Managed elements of cross-functional projects- Demonstrated success building relationships and delivering results with global, multi-cultural and remote project teams- Developed an understanding of the business and how the organization earns profit/creates value, acquired through both formal and informal trainings and projects- Coordinated cross-functional professional development opportunitiesCOVID-19 ConsiderationsCorporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.