Customer Specialist-sales

**A LITTLE BIT ABOUT Boldr**:- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.- We are a global team, united by our desire to connect diverse people with common values for boldr impact.- We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.**LET’S START WITH OUR VALUES**:- Meaningful connections start with AUTHENTICITY- We do our best work by being CURIOUS- We grow by remaining DYNAMIC- Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE- At the heart of great partnerships, we’ll always find EMPATHY**WHAT IS YOUR ROLE**:We are hiring Sales professionals who are highly organized and effective to drive the future generation of digital technology professionals. If you are an experienced, motivated, and dynamic Admissions Advisor seeking a work environment that feels like family, this is the ideal opportunity for youWHY DO WE WANT YOUWe are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.**WHAT WILL YOU DO**:- Gain a comprehensive understanding of ThriveDX's educational service model to communicate with potential students and identify their needs effectively.- Provide accurate and relevant information in response to inquiries and address any additional questions.- Develop strong relationships with the Admissions team and leadership to streamline communication for new student acquisition processes.- Conduct thorough phone screens with potential students to assess their suitability and fit for the program.- Share program details and career opportunities with potential students to generate interest and excitement.- Assist in building brand awareness for ThriveDX.- Make outbound calls to follow up on web inquiries and warm leads, providing additional information about ThriveDX.- Demonstrate high motivation and determination to achieve target-driven goals.- Display resilience and the ability to handle rejection.- Stay self-motivated to achieve individual and team Key Performance Indicators (KPIs).- Take ownership of new and diverse tasks to accomplish organizational goals.- Shift schedules may vary depending on business needs.- Workdays may include weekends and will vary weekly.**Requirements**:**WHAT WE’LL LIKE ABOUT YOU**:**YOU ARE**- Curious and authentic, just like us #beboldr- An analytical and critical thinker, with an eye for even the most minute of details- Passionate about client satisfaction.**YOU HAVE**- 3+ years of experience in a Call Center environment or as an Admissions Advisor in higher education (preferred)- 1+ year of experience in Education or a related field (preferred)- Proven ability to establish and nurture relationships with warm leads through phone interactions- Strong phone presence and the ability to create impactful connections telephonically- Willingness to thrive in a fast-growing, high-tech company- Effective management of complex initiatives in diverse environments and cultures- Excellent multitasking skills to prioritize competing deadlines and projects- Highly motivated and driven to achieve target-driven goals- Exceptional written and verbal communication skills in English- Preferred behavioral traits include adaptability, resilience, resourcefulness, enthusiasm, and meticulousness.**Benefits**- Law Benefits- Private Health Insurance- Paid Time Off- Training- Life insurance- Mental Health Support- Learning and Development Programs