Claims Reporting
hace 6 días
Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.The Claims FNOL Associate III serves as initial contact for basic claims reporting. This role is responsible for guiding the caller to the appropriate party based on their need and the relevant policy or claim.This role is responsible for guiding the caller to the appropriate party based on their need and the relevant policy or claim and performing basic clerical duties**Key Responsibilities**:- Establishes a connection with customers to gather and capture information, to file a first notice of loss claim- Provides an overview of the basic claims process and information of a general nature to customers.- Receives, screens, and routes incoming telephone calls and other electronic correspondence.- Contacts or receives contact from customers or other claim-related third parties to obtain and/or provide necessary file information to comply with quality and process standards- Follows established guidelines specific to each claim report or inquiry to include clear and accurate documentation- Assist customers with scheduling auto and/or property inspections, and a rental car as needed- Remain empathetic, and engaged during customer interactions.- Uses online resources, system-generated prompts, and claims knowledge to assist customers, and set expectations for the next steps to resolve their claim**Preferred Qualifications**:Education and Experience- High School Diploma/ GED or equivalent experience- Call Center experience (preferred)- Insurance industry knowledge (preferred)Functional Skills- Ability to empathize with the customer.- Performs routine tasks of basic complexity under general supervision.- Computer Skills- Good organization skills with timely follow-up skills- Good oral and written communication skills- Fully Bilingual (English/Spanish)For this position, we offer up to $ 24,000 MXN. monthly before taxes.Star date: Feb 28th, 2025Last day to apply: Feb 14th, 2025At Integon, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.**Good Hands. Greater Together.**Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
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Claims Reporting Representative
hace 1 día
Tijuana, México Allstate Insurance Company A tiempo completoOverviewIntegon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products.Job DescriptionIntegon’s customer support roles are central to...
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Claims Reporting Representative
hace 22 horas
Tijuana, México Allstate Insurance Company A tiempo completoOverviewIntegon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products.Job DescriptionIntegon’s customer support roles are central to...
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Claims Reporting Representative
hace 2 semanas
Tijuana, México Allstate A tiempo completoIntegon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...
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Claims Reporting Representative
hace 3 días
Tijuana, Baja California, México Integon Service Co. A tiempo completoIntegon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. It's how we've become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal...
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Claims Reporting Representative
hace 1 día
Tijuana, México Integon Service Co. A tiempo completoOverviewIntegon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products. Integon is part of The Allstate Corporation and supports our customers...
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Claims Reporting Representative
hace 22 horas
Tijuana, México Integon Service Co. A tiempo completoOverviewIntegon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products. Integon is part of The Allstate Corporation and supports our customers...
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Claims Business Coding April 28th 2023
hace 1 semana
Tijuana, México Integon Service Co. A tiempo completoExperienced position in Claim Department support, with responsibility in supporting the various functions of Claims support including but not limited to coding and processing payments, recoveries, transcriptions, escheats and IRS data entry. **Key Responsibilities**: - Performs bulk payment entry - Handles processing voids - Performs salvage and...
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Claims Reporting Representative
hace 2 semanas
Tijuana, México Integon A tiempo completoIntegon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...
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Claims-business Coding Ng-assoc Iii
hace 4 semanas
Tijuana, México Integon Service Co. A tiempo completoJob Summary:Experienced position in Claim Department support, with responsibility in supporting the various functions of Claims support including but not limited to coding and processing payments, recoveries, transcriptions, escheats and IRS data entry.Key Responsibilities:- Responsible for handling Inbound Subrogation demands and assigning appropriately-...
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Claims Customer Care
hace 4 semanas
Tijuana, México Allstate A tiempo completoIntegon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...
