Customer Support
hace 3 semanas
Customer Support RepresentativeHíbrido Presencial | Tiempo completoSobre PolotabEn **Polotab** estamos revolucionando cómo los restauranteros gestionan su negocio. Somos una startup en etapa temprana y buscamos a nuestro **primer Customer Support Representative**: alguien que disfrute ayudar a otros, que quiera construir procesos desde cero y crecer junto con nosotros.**Responsabilidades**:- Brindar soluciones rápidas, claras y efectivas.- Automatizar y optimizar procesos para mejorar la experiência de los clientes.- Recopilar feedback y transmitirlo al equipo de producto y tecnología.- Crear y mantener recursos de soporte (FAQs, tutoriales, guías).**Requisitos**:- 1+ año o 2 máximo de experiência en atención a clientes, customer support o roles similares (ideal en startups, SaaS o foodtech).- Excelente comunicación verbal y escrita en español (inglés intermedio/avanzado deseable).- Empatía, paciencia y atención al detalle en cada interacción.- Interés por la tecnología y disposición para aprender rápido.- Capacidad de trabajar con autonomía y proactividad.Lo que ofrecemos- Impacto directo en la vida de cientos de restauranteros.- Crecimiento profesional dentro de una startup early stage.- Flexibilidad y cultura de trabajo cercana al equipo fundador.Tipo de puesto: Tiempo completoSueldo: $30,000.00 - $35,000.00 al mesIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial
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Customer Support Coordinator
hace 4 semanas
Ciudad de México Runa HR A tiempo completo**Position Summary**:We are looking for a Customer Support Coordinator, highly organized and passionate about providing our clients with functional solutions. Capable of efficiently working in a changing environment while continuously adapting to it.**Responsibilities**:- Create effective customer service procedures, policies, and standards in collaboration...
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Customer Support Specialist
hace 2 semanas
Ciudad de México Insight Global A tiempo completoNow Hiring: Customer Support Specialist (Fully Remote – Mexico) Type: Permanent Location: Fully Remote in Mexico (supporting North York, ON) Hours: Must be available for 8‐hour shifts between 8:00 AM – 8:00 PM EST Salary Band: 148,200 – 222,200 MXN annually Additional Info: $17,000 CAD monthly About the Role Insight Global is partnering with a major...
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Customer Support Specialist
hace 4 semanas
Ciudad de México Synchtank A tiempo completo**Customer Support Representative****Location**: Mexico City (preferred)**Type**: Full-time, Varied Shifts**Department**: Customer Success / Support**About Synchtank**Synchtank is a leading SaaS platform that powers the world’s most innovative media and entertainment companies by delivering next-generation rights, asset, and metadata management solutions....
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Customer Support Specialist
hace 3 semanas
Ciudad de México Insight Global A tiempo completoInsight Global is looking for Customer Support Specialists to join a large HCM client on a permanent basis in Mexico. In this role the candidate will be responsible for providing support via phone call and email to customer employees for any payroll related issues. Previous experience working in customer service and strong communication skills/soft skills...
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Customer Support Specialist
hace 3 semanas
Ciudad de México Insight Global A tiempo completoInsight Global is looking for Customer Support Specialists to join a large HCM client on a permanent basis in Mexico. In this role the candidate will be responsible for providing support via phone call and email to customer employees for any payroll related issues. Previous experience working in customer service and strong communication skills/soft skills...
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Customer Support Intern
hace 4 semanas
Ciudad de México Solera A tiempo completoCustomer support internWho We AreThe RoleWhat You’ll Do- Meet call volume standards along with other key performance indicators- Demonstrate a comprehensive understanding of multiple user-friendly Software Platforms- Build customer rapport by probing, listening, and offering solutions that resolve customer issues- Provide prompt, accurate, and friendly...
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Manager, Customer Support
hace 3 días
Ciudad de México Restaurant365 A tiempo completoRestaurant365 is seeking a dynamic and experienced **Customer Support Manager** to lead our nearshore support team based in Mexico. This team operates under an Employer of Record (EOR) partnership, but you will serve as the **direct people leader**—responsible for day-to-day performance, development, communication, and alignment with our US-based Support...
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Manager, Customer Support
hace 3 semanas
Ciudad de México Samsara A tiempo completo**Who we are**Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...
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Senior Customer Support Specialist
hace 3 semanas
Ciudad de México Wood Mackenzie A tiempo completoCompany DescriptionWe help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.**Job Description**:We are looking for a **Senior Customer Support Specialist** at an exciting time for our...
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Customer Support Representative
hace 1 semana
Ciudad de México Kyndryl A tiempo completo**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The...