Customer Support
hace 4 días
Customer Support RepresentativeHíbrido Presencial | Tiempo completoSobre PolotabEn **Polotab** estamos revolucionando cómo los restauranteros gestionan su negocio. Somos una startup en etapa temprana y buscamos a nuestro **primer Customer Support Representative**: alguien que disfrute ayudar a otros, que quiera construir procesos desde cero y crecer junto con nosotros.**Responsabilidades**:- Brindar soluciones rápidas, claras y efectivas.- Automatizar y optimizar procesos para mejorar la experiência de los clientes.- Recopilar feedback y transmitirlo al equipo de producto y tecnología.- Crear y mantener recursos de soporte (FAQs, tutoriales, guías).**Requisitos**:- 1+ año o 2 máximo de experiência en atención a clientes, customer support o roles similares (ideal en startups, SaaS o foodtech).- Excelente comunicación verbal y escrita en español (inglés intermedio/avanzado deseable).- Empatía, paciencia y atención al detalle en cada interacción.- Interés por la tecnología y disposición para aprender rápido.- Capacidad de trabajar con autonomía y proactividad.Lo que ofrecemos- Impacto directo en la vida de cientos de restauranteros.- Crecimiento profesional dentro de una startup early stage.- Flexibilidad y cultura de trabajo cercana al equipo fundador.Tipo de puesto: Tiempo completoSueldo: $30,000.00 - $35,000.00 al mesIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial
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Customer Support Specialist
hace 3 semanas
Ciudad de México Sur A tiempo completoWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
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Customer Support Manager
hace 2 semanas
Ciudad de México, Ciudad de México BlueConic A tiempo completoHybrid / Mexico CityHurry up We've got a dream to buildAt BlueConic, we're reinventing how businesses grow by transforming customer data into real-time intelligence and action. As the creators of the industry's first Customer Growth Engine (CGE), we help brands move beyond traditional CDPs to a smarter, faster model for growth—powered by AI, built for...
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Customer Support Coordinator
hace 5 días
Ciudad de México Runa HR A tiempo completo**Position Summary**:We are looking for a Customer Support Coordinator, highly organized and passionate about providing our clients with functional solutions. Capable of efficiently working in a changing environment while continuously adapting to it.**Responsibilities**:- Create effective customer service procedures, policies, and standards in collaboration...
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Customer Support Engineer
hace 1 semana
Ciudad de México BlueConic A tiempo completoOverview At BlueConic, we’re reinventing how businesses grow by transforming customer data into real-time intelligence and action. As the creators of the industry’s first Customer Growth Engine (CGE), we help brands move beyond traditional CDPs to a smarter, faster model for growth—powered by AI, built for privacy, and designed to create meaningful...
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Customer Support
hace 4 horas
Ciudad de México, Ciudad de México Scalesource A tiempo completoJob Title: Retention SpecialistLocation: Remote (LATAM-based candidates welcome)Type: Full-TimeSalary: USD $1,200/monthAbout the RoleWe're looking for a Retention Specialist to help strengthen customer relationships and increase long-term client loyalty. This role focuses on proactive communication, identifying at-risk customers, resolving issues...
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Customer Support Specialist
hace 5 días
Ciudad de México Synchtank A tiempo completo**Customer Support Representative****Location**: Mexico City (preferred)**Type**: Full-time, Varied Shifts**Department**: Customer Success / Support**About Synchtank**Synchtank is a leading SaaS platform that powers the world’s most innovative media and entertainment companies by delivering next-generation rights, asset, and metadata management solutions....
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Customer Support Specialist
hace 1 día
Ciudad de México Insight Global A tiempo completoInsight Global is looking for Customer Support Specialists to join a large HCM client on a permanent basis in Mexico. In this role the candidate will be responsible for providing support via phone call and email to customer employees for any payroll related issues. Previous experience working in customer service and strong communication skills/soft skills...
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Customer Support Specialist
hace 1 día
Ciudad de México Insight Global A tiempo completoInsight Global is looking for Customer Support Specialists to join a large HCM client on a permanent basis in Mexico. In this role the candidate will be responsible for providing support via phone call and email to customer employees for any payroll related issues. Previous experience working in customer service and strong communication skills/soft skills...
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Customer Support
hace 2 semanas
Ciudad de México, Ciudad de México Apollo A tiempo completois the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. provides...
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Customer Support Intern
hace 5 días
Ciudad de México Solera A tiempo completoCustomer support internWho We AreThe RoleWhat You’ll Do- Meet call volume standards along with other key performance indicators- Demonstrate a comprehensive understanding of multiple user-friendly Software Platforms- Build customer rapport by probing, listening, and offering solutions that resolve customer issues- Provide prompt, accurate, and friendly...