Customer Support Specialist

hace 2 semanas

Hermosillo, México Listen Trust A tiempo completo

**Job Opening: Customer Support Specialist**Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where problem-solving skills are essential? If so, we have an exciting opportunity for you**Position**: Customer Support Specialist**Location**: Hermosillo, Sonora**Job Type**: Full-time**About the Role**:As a Customer Support Specialist for our program, you will be responsible for handling customer inquiries and issues related to RMA and e-commerce. You will play a critical role in ensuring customer satisfaction by providing timely and effective solutions to their concerns.**Responsibilities**:- Respond to customer inquiries and resolve issues related to RMA and e-commerce.- Utilize Zendesk and other relevant tools to manage and track customer tickets.- Work independently to handle a variety of customer cases, ensuring accuracy and efficiency.- Collaborate with team members to address complex issues and escalate when necessary.**Qualifications**:- Strong communication skills, both verbal and written.- Experience working in a customer support or similar role preferred.- Familiarity with Zendesk or similar CRM platforms is a plus.- Excellent problem-solving abilities and attention to detail.- Ability to work independently and as part of a team in a fast-paced environment.**Benefits**:- Competitive salary- Opportunities for career growth and advancement**How to Apply**:If you are ready to join a dynamic team and make a difference in the lives of our customers, please submit your resume. We look forward to hearing from you**Salary**: $2,496.00 - $3,696.00 per weekWork Location: Hybrid remote in 83270, Hermosillo, Son.

  • Customer Experience Specialist

    hace 2 semanas

    Hermosillo, México ListenTrust A tiempo completo

    **Job Opening**: Customer Support SpecialistAre you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where problem-solving skills are essential? If so, we have an exciting opportunity for you!- Position: Customer Support Specialist- Location: Hermosillo, Sonora- Schedule: Monday to Friday, 9am-6pm-...

  • Systems Support Specialist

    hace 1 semana

    Hermosillo, México ResultsCX A tiempo completo

    **Description** **Systems Support Specialist** The Systems Support Specialist will act as an escalation point for client Subject Matter Experts, System Support Specialists act as the primary point of contact for client technical teams. Through a combination of technical investigation and troubleshooting, as well as collaborating with teams across D2L, the...

  • Customer Service Specialist

    hace 3 días

    Hermosillo, México Support Services Group México A tiempo completo

    **Are you tired of 100% voice campaigns?****What We Offer**- Weekly pay of $4,000 MXN (tax free)- Two days off- Free transportation- Paid training and continuous development opportunities- Career growth within a multicultural and supportive team environment- Performance-based incentivesWe are looking for a Customer Service Representative to join our dynamic...

  • Global Customs

    hace 5 días

    Hermosillo, México PSC Industries A tiempo completo

    Customer Service Specialist Job Description The Customer Service Specialist will serve as the front line of our communications with customers and technicians. Key Responsibilities Responding to customer calls Interacting with technicians for scheduling Managing relationships with vendors ... Customs Specialist Coordinate and follow up on import and export...

  • Global Customs

    hace 5 días

    Hermosillo, México PSC Industries A tiempo completo

    Customer Service Specialist Job Description The Customer Service Specialist will serve as the front line of our communications with customers and technicians. Key Responsibilities Responding to customer calls Interacting with technicians for scheduling Managing relationships with vendors ... Customs Specialist Coordinate and follow up on import and export...

  • Customer Support Representative

    hace 2 semanas

    Hermosillo, México Intugo A tiempo completo

    OUR COMPANY IS THE A LEADING ONLINE MARKETING AND COMMUNICATION SOFTWARE SERVICE. WE HELP LOCAL BUSINESSES THRIVE IN THE INTERNET ECONOMY USING EMAIL COMMUNICATIONS, TEXT MESSAGING AND ONLINE SERVICES. WE COMBINE AN AWARD WINNING COMMUNICATIONS PLATFORM WITH BEST-IN-CLASS REPUTATION AND NETWORKING TOOLS INTO ONE POWERFUL WEB-BASED APPLICATION THAT...

  • Customer Support Representative

    hace 3 semanas

    Hermosillo, México Intugo A tiempo completo

    OUR COMPANY IS THE A LEADING ONLINE MARKETING AND COMMUNICATION SOFTWARE SERVICE.WE HELP LOCAL BUSINESSES THRIVE IN THE INTERNET ECONOMY USING EMAIL COMMUNICATIONS, TEXT MESSAGING AND ONLINE SERVICES. WE COMBINE AN AWARD WINNING COMMUNICATIONS PLATFORM WITH BEST-IN-CLASS REPUTATION AND NETWORKING TOOLS INTO ONE POWERFUL WEB-BASED APPLICATION THAT SEAMLESSLY...

  • Systems Support Specialist

    hace 3 semanas

    Hermosillo, México ResultsCX A tiempo completo

    **Description****Systems Support Specialist**The Systems Support Specialist will act as an escalation point for client Subject Matter Experts, System Support Specialists act as the primary point of contact for client technical teams. Through a combination of technical investigation and troubleshooting, as well as collaborating with teams across D2L, the...

  • Bilingual Customer Service Representative

    hace 1 semana

    Hermosillo, México Support Services Group México A tiempo completo

    We are looking for a **Customer Service Representative** to join our dynamic call center team! In this role, you will be the first point of contact for customers, providing outstanding support, answering inquiries, and resolving issues efficiently. If you have excellent communication skills and enjoy helping people, we’d love to hear from...

  • Account Support Specialist

    hace 7 días

    Hermosillo, México Inhabit Iq A tiempo completo

    **About Inhabit** **Job Description Summary** As an Account Support Specialist, you will play a critical role in the long-term success of our customers by providing thoughtful, timely, and accurate support for the Streamline Vacation Rental Software platform. You’ll serve as a go-to partner for clients who have completed onboarding, helping them resolve...