HR Operations and Delivery Analyst Ii

hace 4 días

Monterrey, México Conduent A tiempo completo

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.- You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.**HR Operations and Delivery Analyst II**:Our global HR team enables Conduent's 65,000 associates across the world as they serve our clients, grow their careers, and create the future of our organization. Our team is agile, action-oriented and focused on the experiences, tools and processes that we believe make a difference for our associates and our business. If you love a dynamic, fast-paced environment where you can do what you do best and make a difference every day, our HR team is looking for you.**Role Responsibilities**:- Provide broad Employee Relations support to, specific business units- Participates and liaises centralized HR services across employee data, talent acquisition operations, benefits, grievance procedures and leaves- Communicates services with the internal and external HR information systems, HR program managers and specialists- Researches and resolves problems in a timely manner, finding the root cause of issues in order to provide accurate answers and facilitate appropriate solutions- Identify and drive process improvements- Interpret, review and revise Conduent policies, procedures and guidelines**Qualifications**:- Bachelor's Degree or Equivalent Work Experience- Communication: Excellent written and verbal communication skills- Organized: Must be organized and able to follow a systematic method of completing tasks- Ability to prioritize a must- Analytical Skills: Must be able to think and reason to solve a problem- Problem Solving: Must be able to find solutions within the Conduent guidelines, Federal guidelines and in the best interest of the parties involved- Proficient in Word, Excel, and PowerPoint- Willingness to perform other duties as assigned- Previous experience in a transaction processing and/or outsourcing environment (desired)- HR Generalist experience- Ability to supervise a project or a team- Basic to intermediate English level- Intermediate to advanced Portuguese level- Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.- At Conduent, _- we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible._

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