2022-j19814 - Major Incident Management

**Responsibilities**: As a Major Incident Manager, you will be in a highly visible role contributing to Finastra’s daily operations in a global 24/7/365 environment. This role is key to drive speedy resolution of major incidents by actively facilitating and co-ordinating across multiple technical teams, a level head, and a broad technical understanding is...

Major Incident Manager- WR**Applicants are required to read, write, and speak the following languages**: English, Spanish**Preferred Qualifications****Join us as Major Incident Manager!**The Major Incident Management (MIM) team seeks to be the premier provider of incident detection, prevention, and response for Oracle’s critical services by avoiding...

**Positions are open to Mexican Citizens and official residents of Mexico.****Location: Guadalajara (hybrid)****Strong English interpersonal skills required**:**About the AstraZeneca****AstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for...

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

**The Job in Short**We are seeking a dedicated and proactive Incident and Problem Manager to join our managed services team. This role is crucial for managing incidents and problems within the designated timezone, ensuring mínimal disruption to our services, and driving continuous improvement initiatives.**Meet the Job**Incident Management:- Manage...

Overview: **_ Incident Manager_** The role of Incident Manager is to ensure the goals of the Incident Management process are achieved. The main objective is to restore normal service as soon as possible. Normal service should based on customer perspective and should be explicitly be defined in a SLA. - RESPONSIBILITIES_ - Drive the efficiency and...

**Job ID**: **Required Travel**: Minimal**Managerial - No****Location**:Mexico-Guadalajara (AM)**Who are we?**:**In one sentence**:Leads and directs teams to deliver a unique, high quality product, service or product support result within a defined schedule, budget, quality and scope.**What will your job look like?***:**Leadership and oversight**:You will...

**We’re hiring!**At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Phenomenal Place to Work where we look for people who give new insights, experiencing a dynamic and growing environment. At Cognizant, we promote an inclusive culture that values different perspectives providing...

We are a transnational company with operations in Mexico, Ghana, the Philippines and the United States. Our offices in Mexico are located in Concentro, in Zapopan, Jalisco. **Real Time Manager (WFM)** **Benefits**: - Salary base $15,000 - Food vouchers - Savings Fund - HMO (Insurance of major medical expenses) - 14 days of vacations - 13th month payment -...

We are currently seeking an Incident Manager to join our team in Mexico**Position's General Duties and Tasks**:- Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents, and engage additional support groups- Assesses the impact and urgency of incidents through collaboration with the User, Service Desk, Resolver...