Remote Human Resources Lead

HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we’re your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you’re in the best hands to find your next job opportunity. Job Title: Remote Human Resources Lead (100% Work From Home) Location: Remote from Latin America Position Type: Full‑time Salary: $1,300 - 2,000 USD/month depending on experience paid via contract in Deel.com Schedule: Monday–Friday, 8:00 AM – 5:00 PM (Central Time alignment required) Our Client Our client is the #1 ranked home care agency in their state and one of the top 7 in the nation. They are a boutique, high‑touch organization led by a former neuro ICU nurse and a dynamic leadership team committed to delivering exceptional service to their clients, and equally exceptional support to the team. Their mission is simple but powerful: Preserve dignity. Protect independence. Provide peace of mind. They are deeply values‑driven and committed to operational excellence at every level. As they continue to grow rapidly, we’re looking for a high‑performing Staff Accountant to play a key role in their financial operations, ensuring accuracy and efficiency as they scale. Job Overview: We are seeking a Senior HR Specialist to support our client's U.S.-based home care business. This is a senior individual contributor role with significant ownership and autonomy. You will own the day-to-day execution of caregiver recruiting, onboarding, HR operations, and compliance while working closely with leadership and the HR Manager. This role is critical to maintaining a strong caregiver pipeline, ensuring full HR compliance, and improving caregiver retention and engagement. Strategic HR policy design, legal review, and final decision-making remain with leadership and the HR Manager; this role focuses on high‑quality execution and operational excellence. Responsibilities: Caregiver Recruiting & Hiring Post caregiver job ads across multiple platforms to source high‑quality candidates Manage caregiver referral programs and track referral performance Conduct initial phone screenings and schedule in‑person interviews Conduct reference checks for caregiver candidates Manage and continuously improve the caregiver recruiting funnel for speed and quality Maintain and manage the applicant tracking system with accurate, up-to‑date data Onboarding, Training & Records Ensure all caregiver files are complete, compliant, and current Create caregiver profiles in payroll and scheduling systems upon hire Develop, improve, and maintain caregiver onboarding and training materials Coordinate and track online caregiver trainings Conduct annual background checks across required platforms Maintain accurate employee records in accordance with U.S. HR requirements HR Operations & Compliance Support compliance with U.S. HR regulations related to hiring, termination, documentation, and benefits Assist with benefits administration (health insurance, 401(k), payroll deductions) Answer payroll‑related questions and coordinate with payroll providers as needed Manage unemployment claims with the Texas Workforce Commission Support the HR Manager with ad hoc HR and administrative tasks Performance & Retention Lead and support caregiver performance assessment processes Develop and maintain caregiver retention and recognition programs Partner with leadership to refine and communicate the caregiver value proposition Continuously assess and improve recruiting and retention processes to reduce turnover Qualifications, Skills, and Key Competencies: 5+ years of recruiting and/or HR operations experience supporting U.S.-based companies Proven experience recruiting hourly or frontline roles (caregivers, healthcare staff, or similar) Near‑native English fluency (written and verbal) – required Strong interpersonal skills with empathy, patience, and professionalism Ability to work independently, manage competing priorities, and exercise strong judgment Highly organized with excellent documentation and record‑keeping skills Comfortable using applicant tracking systems, payroll platforms, and scheduling tools High attention to detail and discretion when handling confidential information Ability to operate effectively in a fast‑paced environment Clinical background (RN, LVN, CNA, or similar) is a plus, not required Familiarity with U.S. HR processes; Texas experience is a strong plus Benefits: 10 days of paid vacation Discretionary year‑end bonus tied to performance Long‑term, stable role with growth opportunities Direct mentorship from engaged agency owners Fully remote role within Latin America (reliable internet required) Compensation is based on demonstrated experience supporting U.S.-based companies, English fluency, and ability to operate independently. What Success Looks Like for the Role: A consistent pipeline of qualified caregiver candidates with minimal coverage gaps Faster time-to-hire without sacrificing caregiver quality Clean, compliant, and audit‑ready caregiver records at all times Smooth, timely onboarding and training for all new caregivers Improved 90‑day and long‑term caregiver retention and engagement Why Join Them They have a strong track record of building long‑term partnerships with remote professionals and view them as a core part of our team; not outsiders. Their leadership works closely with remote staff, provides direct mentorship, and actively invests in their success. When you join them, you are not just filling a role; you become a valued contributor in a mission‑driven organization where your work truly matters. If you are seeking a stable, long‑term opportunity with a company that values excellence, empathy, and teamwork, we encourage you to apply. Application Disclaimer: Please Read Before Proceeding Voice/Video Recording is REQUIRED Your application cannot be considered without a voice or video recording. It must be at least 30 seconds long and in English. Submissions in any other language or missing a recording will be automatically disqualified. Mandatory Knockout Questions Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer “NO” to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer “YES” as we are only able to hire Latin American talent based in Latin America. Apply Wisely To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications. Applying to roles you don’t qualify for will not improve your chances and may affect future applications. 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