Global HR Projects Delivery Cluster Lead

Purpose and Scope:

• The role will work in partnership across multiple stakeholders; geographies and time zones to deliver HR Projects across HR Operations that will drive world-class HR operational and transactional services to Astellas employees globally.
• The role will be responsible for supporting the Global HR Projects Lead in managing the Global HR Operations projects portfolio (both transformation and continuous improvement initiatives/projects) to improve visibility of all Global HR Operations projects and support senior stakeholder decision making around priorities.
• The role will contribute to the development and implementation of the overall HR strategy to maximize cost effectiveness, align with business needs and comply with legal requirements.
• The role will oversee the implementation of continuous improvement projects within the overall Global project portfolio.
• The role will be responsible for reporting on established projects to monitor and track status, risk and support broader demand and resource planning.
• The role will contribute to identifying improvement opportunities which will increase efficiency, reduce costs and thus contribute significantly to meeting overall business objectives.
• Will act as a change agent and champion for the Global HR Operations Model.
• Will work closely with other HR Operations teams, across the broader HR function and directly with the business.

Key Accountabilities:

• Responsible for successful delivery of agreed HR Projects Portfolio across Global HR Operations, aligned to Global Objectives.
• Responsible for the management of appropriate resources in order to deliver upon objectives.
• Manage multiple projects; identifying risks, dependencies, overlaps and conflicts (both within and outside of HR) and ensuring deadlines and deliverables are met.
• Accountable for ensuring governance of HR projects is implemented effectively, including reporting standards for steering committee, executive and board meetings.
• Accountable for contribution into communications for Global HR initiatives and programs across Astellas – collaborating with members of the HR function using common HR project planning and execution tools.

Key Deliverables:

• Drive a globally consistent approach to project management across HR Operations.
• Provide expertise and planning support to global HR teams for key strategic initiatives/projects.
• Drive the implementation of standard tools across the team – ensuring we have a unified approach to project management and can manage expectations from our stakeholders.
• Drive regular status reporting from this dashboard to provide an overview of key project activities, timelines, resourcing, and budgeting requirements.
• Ensure all projects have detailed project timelines, approach documents and relevant governance established to drive project activity.
• Act as an advisory point for projects that are being conducted and staffed with central resources and offer support on an ongoing basis including agreeing scope, evaluating progress/quality and managing issue resolution.

Provide Project Management Expertise:

• Provide planning support to global HR teams for key strategic initiatives/projects.
• Ensure agreed projects are managed effectively, on time, budget and with effective change management and communications.
• Ensure the process library, documentation and knowledge management for all cyclical activity to ensure the integrity and ongoing delivery of these activities.
• Effectively identify and mitigate project risks to ensure they remain on track to achieve desired aims.

Team Management:

• Ensure that Project Delivery Specialists are communicated with and informed of all new information relating to HR products, procedures, projects, customer needs and specific business needs.
• Build and maintain a working environment that promotes teamwork, quality, and productivity.
• Support and coach Project Delivery Specialists to continue to develop capability, expertise as individuals across the team.
• Promote training, personal growth, professional development, and career progression of the team.

Ways of Working:

• Located within a commercial cluster – expected to build relationships with the business and with broader HR.
• Provide group wide HR project management capability to support HRBPs and CoEs in delivering value and benefits from large scale projects across HR.
• Collaborate with HRBPs and business leaders to drive forward project management capabilities and use of best practice methods.
• Champion the effective use of statistical methods through leadership, training and consultation to drive service excellence and customer orientation, exceeding expectations of customers.
• Collaborate with Continuous Improvement specialists to identify opportunities to improve the service provided by HR.
• Develop strong communication channels, through regular feedback and team huddles which ensure all stakeholders understand priorities, are informed of changes and have up to date business information.
• Act as a ‘Change Champion’ supporting the business to embrace change and ensure that change limits as much disruption to the organization as possible.

Organizational Context:

• Management of circa 4 direct reports.
• Delivery of Projects across multiple countries and time zones.

Qualifications:

Required:

• Substantial experience in a leadership position encompassing HR, customer service and project management.
• Sound knowledge and experience across core HR functions (e.g. Compensation, Benefits, Performance Management, etc.) with substantial experience in HR process design, transaction support and employee administration within a multinational organization – across geographical regions.
• Extensive experience in transaction management.
• Sound knowledge and experience of HR metrics and their applicability.
• Excellent written and oral communication skills in English.
• Experience in the development and implementation of a range of continuous improvement projects, including both technology and process improvement in a cross-cultural, multinational setting.
• Strong knowledge and experience Project Management Tools and Techniques.
• An in-depth knowledge and understanding of the HR employee lifecycle.
• Good understanding of employment law, its application and best practice.
• Proven excellent people manager with an ability to lead and motivate a team.
• Experience of coaching employees and managers on employee lifecycle processes.
• Experience of delivering to customer service targets within a complex environment.
• Ability to multi-task and alter direction easily to accommodate changing priorities.
• Sound judgement to manage conflicting priorities and manage client expectations.
• Experience of creating and managing a budget.
• Chartered MCIPD or equivalent qualification, or equivalent HR experience.

Competencies:

• Customer Focus: Acts to support a culture where everything is done to enhance value to patients. Intentional about meeting/exceeding customer expectations. Proactively seeks feedback to improve service provision.
• Strategic Orientation: Understands how personal/team objectives contribute to Astellas’ strategy and functional goals. Balances ‘bigger picture’ goals and operational requirements, overcoming challenges/barriers to delivery.
• Innovation & Change: Identifies improvements and generates new ideas, methods or solutions. Positively embraces change. Continuous improvement approach: takes personal ownership to improve ways of working and leverage/share best practice.
• Results Orientation: Ability to work autonomously and make evidence-based decisions: judgement to know when to seek guidance or escalate. Methodical with ability to prioritize and meet deadlines. Tenacious to follow up and resolve outstanding matters and explore options. Excellent attention to detail and financial awareness (raise/process/track Purchase Orders etc.). IT literate (Intermediate stage) to type/create and edit reports, trackers etc. Good written and verbal communications including ability to prepare updates, summaries, emails to employees and managements.
• Communication & Collaboration: Collaborates: values others’ views and perspective. Able to challenge respectfully and propose alternative solutions. Proactively shares knowledge and adapts approach to build consensus and respect diverse views and cultures.
• Developing & Inspiring: Proactively shares knowledge and best practice and encourages others to develop. Learns from own/others experience and proactively seeks to develop personal capability. Regularly seeks feedback on personal contribution and growth areas.
• Working as One Astellas: Takes personal ownership and acts as a role model of ethics and compliance treating everyone with respect. Provides honest, constructive, and timely feedback. Seeks feedback on own contribution and ways of working.

Benefits:

• Medical, Dental and Vision Insurance
• Generous Paid Time Off options, including Vacation, Sick time, plus national holidays including Heritage Days, and Summer and Winter Breaks
• Country Specific Retirement Savings Plan (401k, RRSP, etc.)
• Company paid life insurance
• Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions
• Long Term Incentive Plan for eligible positions
• Referral bonus program