Strategic Enterprise Customer Success Manager

Enterprise Customer Success Manager - Mexico City, Mexico Join to apply for the Enterprise Customer Success Manager - Mexico City, Mexico role at Gladly About Gladly: Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer‑centric...

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges –...

A leading database company in Mexico City is looking for a Customer Success Manager to provide strategic support and guidance to customers. The ideal candidate will have over 5 years of experience in customer-focused roles, advocating for customer interests, and managing complex accounts. The role requires strong technical skills and the ability to...

About this role We are looking for a Customer Success Manager to partner with our small business customers post‑sale to drive adoption and ensure customer satisfaction, growth and retention. What you’ll be doing Proactively own and manage the success of a portfolio of 30-50 accounts, $3.3M ARR. Support customers by leveraging high touch interactions...

Customer Success Manager Are you an experienced retail operations professional with a passion for technology and a talent for building lasting client relationships? We're seeking a dynamic Customer Success Manager to join our team and become a trusted advisor for our retail clients. In this pivotal role, you will ensure our partners achieve maximum value and...

A leading technology company in Mexico City is seeking a Customer Success Manager to manage key accounts and drive customer satisfaction. This role focuses on understanding client needs and ensuring they maximize their Salesforce investment through proactive guidance and support. Candidates should have 5+ years of relevant experience and exceptional...

About the Role As a Customer Success Manager at Reuters Imagen, you will be the strategic champion for clients across the Americas and select global accounts, driving adoption, value realization, and long‑term retention. You will work proactively to ensure customers maximize the business value of the Imagen platform, identify expansion opportunities, and...

A customer experience technology company seeks an Enterprise Customer Success Manager in Mexico City. This role involves managing relationships with key customers, driving adoption of the Gladly platform, and ensuring seamless renewals. The ideal candidate will have strong B2B experience, excellent communication skills, and a passion for customer advocacy....

A global payment technology company in Mexico City is seeking an experienced Customer Success Specialist. This role focuses on managing enterprise clients, ensuring high adoption of the SessionM platform and delivering exceptional service. Candidates must possess strong analytical and communication skills, be bilingual in Spanish and English, and have a...

A leading AI customer service company in Mexico City is seeking a Scaled Customer Success Manager to optimize customer engagement through automated strategies. The role requires managing a high volume of customers, utilizing tools like Gainsight and HubSpot. Candidates should have over 4 years of experience in a relevant field, strong analytical skills, and...