Engineer Qmppc

Tasks- ) Customer Interface, responsible for maintaining direct contact with the customer and following up on their needs.- ) Daily customer portals checking.- ) Customer returns 0kms & Field, analysis for cause of failure.- ) Problem Solving analysis on claims.- ) Customer visits- ) Administration and control of the Laboratory (Analysis) equipment tests.- ) Administration of warranty technician personal.- ) Data analysis to detect trends (Field, Warranty) and lead action plan.- ) Non conformance Cost (External Sort handling, traceability, rejections monitoring & decision ).- ) Scorecard checking, & inform to the company about any risk.- ) Customer requirements knowledge & compliance.- ) Fast Response- ) Corrective actions follow up- ) Compliance with the objectives established in the internal metrics.- ) Support during audits according to daily process.- ) Negotiation of Customer impact for the incidents & claims.- ) Often meetings with Customer to show information, data analysis & action plans.**Qualifications**:- ) Solving Problems skills ( Tools & 8Ds Advanced knowledge)- ) APQP ( PFMEA, SPC, MSA, APQP, PPAP)- ) B2B Management- ) Customer management- ) Risk Analysis (Minitab, Impact window, etc...) /Analytical.- ) Quality Oriented- ) Team work skills- ) Communication skills- ) English- ) LeadershipAbout usContinental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2020, Continental generated sales of €37.7 billion and currently employs more than 192,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary. The Autonomous Mobility and Safety business area develops, produces and integrates active and passive safety technologies and controls vehicle dynamics. The product portfolio ranges from electronic and hydraulic brake and chassis control systems to sensors, advanced driver assistance systems, airbag electronics and sensors, electronic air suspension systems and cleaning systems for windscreens and headlights. Autonomous Mobility and Safety has a high level of systems expertise in the interconnectivity of individual components. As a result, products and system functions are created along the “SensePlanAct” chain of effects. These make driving safer and easier and pave the way for autonomous mobility.KeyfactsJob-IDBRFunctionEngineeringNice to knowContinentals Spezialisten aus unterschiedlichen Disziplinen treiben den Trend des Automatisierten Fahrens mit aller Innovationskraft voran.App. w. professional exp.