Implementation Specialist Mexico
hace 4 días
At Base, our mission is to empower entrepreneurs to succeed in the global e-commerce landscape. We provide a technology platform that revolutionizes their online sales operations. Our international team, spanning from Europe to the Americas, delivers a comprehensive, all-in-one solution to thousands of merchants worldwide. We offer seamless integrations with industry leaders, including Amazon, eBay, Shopify, DHL, and FedEx. However, we are more than just a technology company. We are one of the fastest-scaling platforms in the sector, having achieved 15x growth over the past three years. We cultivate a culture where tangible impact and collaboration are paramount, with our team being the driving force behind our innovation. We are looking for an Implementation Specialist to lead and scale the onboarding and implementation process for Base customers in Mexico. This role is key to ensuring clients go live quickly, with a fully functional system, and start generating value from day one.You will work closely with customers, internal teams, and partners to streamline implementation processes and continuously improve how we onboard and activate new accounts. If you are driven to shape the future of global e-commerce, we invite you to apply. Your opportunity awaits. Responsibilities Lead end-to-end implementation and onboarding of new Base customers Guide customers through system setup to ensure full functionality in the shortest possible time Act as the main point of contact during the implementation phase Develop, document, and optimize implementation processes to reduce time-to-go-live Support customers integrating Base with e-commerce platforms and marketplaces in Mexico Identify risks, blockers, and dependencies early and proactively resolve them Collaborate with Sales, Product, and Customer Success teams to ensure smooth handoffs Educate customers on best practices to maximize value from the platform Qualifications 2+ years of experience in Implementation, Onboarding, or Customer Success in a SaaS company Strong experience working with e-commerce platforms and/or marketplaces (experience in Mexico is a plus) Proven ability to manage multiple implementations simultaneously Process-oriented mindset with a strong focus on efficiency and outcomes Excellent communication and customer-facing skills Fluent English (written and spoken) Based in Mexico Benefits Be part of a global company with a proven product and active LATAM expansion. High-impact role in a strategic and growing market. Work directly with top-tier teams in product, engineering, and sales. Hybrid work model, competitive compensation, and real opportunities for career growth. #J-18808-Ljbffr
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Implementation Specialist Mexico
hace 22 horas
WorkFromHome, México Base. A tiempo completoBase es una plataforma tecnológica avanzada e integral que abre las puertas del mercado global de comercio electrónico a los emprendedores. Hacemos posible que miles de comerciantes vendan de forma fluida a través de Amazon, eBay, Shopify y otras plataformas, así como que gestionen sus envíos con líderes logísticos como DHL y FedEx, entre otros. Somos...
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Implementation Specialist, Mexico
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WorkFromHome, México Shiji Group A tiempo completoShiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement,...
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Technical Implementation Specialist
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Mexico SaaS Implementation Lead — Onboarding
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WorkFromHome, México Base.com Brazil A tiempo completoA technology-driven e-commerce platform is seeking an Implementation Specialist to lead customer onboarding in Mexico. This role requires 2+ years of experience in implementation or customer success within a SaaS environment. Applicants should have strong e-commerce platform experience and excellent communication skills. The position offers a hybrid work...
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Bilingual Enterprise PMS Implementation Specialist
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WorkFromHome, México Shiji Group A tiempo completoA hospitality technology provider is hiring a SEP Implementation Specialist in Mexico City to ensure the successful deployment of their Property Management System (PMS) solutions. This role involves managing implementations, providing training, and supporting customers to achieve high satisfaction. Candidates should have at least four years of hotel...
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Hybrid SaaS Implementation Specialist
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WorkFromHome, México Base. A tiempo completoA dynamic e-commerce solutions provider is seeking an Implementation Specialist to enhance the onboarding process for clients. In this role, you will ensure a quick setup and guide customers through system functionalities while working closely with various teams. The ideal candidate will have over 2 years of experience in SaaS implementation and strong...
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Lead: OR Tech Implementation
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Remote VoIP Implementation Specialist
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WorkFromHome, México Medium A tiempo completoA technology solutions provider is seeking a PetDesk Phones Implementation Specialist to enhance their VoIP telephone system integrity. The ideal candidate will provide technical expertise, ensuring exceptional customer service to clients across North America. This remote role requires fluency in English, strong communication skills, and the ability to...
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Global Trade Implementation Lead | Hybrid
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