Soft Collections
hace 1 semana
**International company looking for talent to join our team**American company that finance, buys and sells used cars. Main office in Dallas, Texas. Business model that offers service centers, lots and stores.Maintain department standards while delivering exceptional customer service in a highly professional environment. Utilize early-stage collection negotiation strategies to help customers stay current or reduce their delinquency status**Schedule**:- Training Schedule (2 weeks): Mon to Fri (8:00am to 5:00pm)- Morning shift: Mon to Thur (08:00am - 6:00pm) and Fri and Sat (08:00am to 5:00pm)- Late Shift: All week (11:00am - 8:00pm)- 2 Days Off (Sunday + 1 Week day off)- 2 Breaks of 15 minutes / Lunch time 1 hour**Profile**:- High School Diploma or equivalent- Two years of experience in customer service or related field- Excellent customer service skills- Excellent communication skills- Proficient with Microsoft (Excel, PowerPoint, etc.)- Bilingual English/Spanish is a must- Making outbound calls on repossessed accounts- Receiving inbound redemption calls- Making suitable arrangements with customers that are currently past due.- Identifying accounts that require management review.- Providing outstanding customer service- Maintaining required standards set by the department.- Adherence to Company policies and procedures**Monthly Bonus**:- Up to $7,000 (based on performance objectives/metrics)**Benefit Package**:- Law Benefits- Food Vouchers (Monthly)- Savings fund- Christmas bonus- Private Medical Insurance (1 year and a half of seniority)Tipo de puesto: Tiempo completoSueldo: $18,200.00 al mesPago complementario:- Bono de productividad- Bono mensualPuede trasladarse/mudarse:- 45050, Zapopan, Jal.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)Experiência:- Collections: 1 año (Obligatorio)Idioma:- Advanced English (Obligatorio)Lugar de trabajo: Empleo presencial
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Soft Collections Agent
hace 2 semanas
Zapopan, México Intugo Call Center A tiempo completoESTAMOS EN BUSCA DE TU TALENTO EN EL AREA DE **COLLECTIONS**!!**Requisitos**:- **EXPERIENCIA DE 1 AÑO MINIMO EN EL AREA DE COLLECTIONS DE** **ATENCIÓN AL CLIENTE**:- DOMINIO DE MICROSOFT (EXCEL, POWERPOINT, ETC.)- BILINGÜE INGLÉS/ESPAÑOL**ACTIVIDADES**:- RECIBIR LLAMADAS ENTRANTES EN CUENTAS MOROSAS- MANEJO DE REDENCIONES- MANEJO DE CUENTAS EMBARGADAS-...
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Soft Collections
hace 3 semanas
Zapopan, México Intugo A tiempo completoResponsibilitiesKey areas of responsibility¬making outbound calls on repossessed accounts¬receiving inbound redemption calls¬making suitable arrangements with customers that are currently past due¬identifying accounts that require management review¬providing outstanding customer service¬maintaining required standards set by the department¬adherence to...
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Soft Collections
hace 3 semanas
Zapopan, México Intugo A tiempo completoResponsibilitiesKey areas of responsibility¬making outbound calls on repossessed accounts¬receiving inbound redemption calls¬making suitable arrangements with customers that are currently past due¬identifying accounts that require management review¬providing outstanding customer service¬maintaining required standards set by the department¬adherence to...
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Soft Collections Agent
hace 4 semanas
Zapopan, México Intugo A tiempo completo**RESPONSIBILITIES**APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE.**RESPONSIBILITIES**¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS¬RECEIVING INBOUND REDEMPTION CALLS¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT...
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Soft Collections Agent
hace 3 semanas
Zapopan, México Intugo A tiempo completo**RESPONSIBILITIES**APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE.**RESPONSIBILITIES**¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS¬RECEIVING INBOUND REDEMPTION CALLS¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT...
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Soft Collections Agent
hace 1 semana
Zapopan, México Intugo A tiempo completo**RESPONSIBILITIES** APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE. **RESPONSIBILITIES** ¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS ¬RECEIVING INBOUND REDEMPTION CALLS ¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE ¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT...
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Soft Collections Agent
hace 10 horas
Zapopan, México Intugo A tiempo completo**RESPONSIBILITIES**APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE.**RESPONSIBILITIES**¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS¬RECEIVING INBOUND REDEMPTION CALLS¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT...
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Bilingual Collections Specialist
hace 1 semana
Zapopan, México Farmer & Wright, PLLC A tiempo completo**Join Our Team as a Bilingual Collections Specialist at Farmer & Wright!** - ** Resume in English** (any other languages will be immediately dismissed) - Applicant must **live in Jalisco, Mexico**. - Experience in a similar position is a must. - Work 100% office-based, not remote or flex. **If you comply with ALL of these prior mandatory requirements,...
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Soft Collections Agent
hace 4 semanas
Zapopan, México Intugo A tiempo completo**RESPONSIBILITIES**APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE.**RESPONSIBILITIES**¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS¬RECEIVING INBOUND REDEMPTION CALLS¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT...
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Soft Collections Agent
hace 2 semanas
Zapopan, México Intugo A tiempo completo**RESPONSIBILITIES** APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE. **RESPONSIBILITIES** ¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS ¬RECEIVING INBOUND REDEMPTION CALLS ¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE ¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT...
