HR Operations Intern

Company Overview:DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.Team Overview:We are looking for someone passionate on develop his or her professional career on the HR team. As an HR Ops intern will be part of the LATAM HR Operations team having the opportunity to learn and develop soft and hard competencies, improve your knowledge on the HR function by supporting the onboarding process, benefit operation, communication, and employee inquiry resolution. On this role, you will be able to work with our LATAM team and also be in touch with HQ team in China, you will also work directly our employees, having a great impact in the employee experience. You will also be able to deep dive in employee inquires in order to identify improvement areas and communication necessities. We are looking for someone HR enthusiastic, detail oriented and with good communication skills to join our awesome teamRole Responsibilities:- Answer employee inquires through the tracking system.- Develop monthly data analysis on employee inquires and dashboard update in Power BI or Tableau.- Support with the project of the implementation of the new HR System- Draft Employee communications- Support the operation of the wellness benefit and other benefits for some LATAM countries.- Co- host onboarding sessions with new hires with the benefit part.- Collaborate with Benefit and Communication team in order to maintain the HR Portal updated and user friendly.- Support HR Ops administrative tasksRole Qualifications:- Active student of Bachelor’s Degree in business, engineering or other applicable related field (With 1 year to finish studies)- Effective communication and interpersonal skills,- Team player, adaptability- Analytical and problem-solving skills- Proactive and self driven- Detail oriented- Passionate- English language (intermediate-advanced level) capable of handling meetings in english.- MS Office, Google Drive, Outlook- Power BI and / or TableauEEO Statement:**You'll love working at DiDi because**- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.**We are committed to building inclusive and diverse teams.**We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.