Technical Customer Support, I
hace 2 semanas
**Remote Work: No****Overview**:At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We’ve only begun reimaging the future - for our people, our customers, and the world.Let’s create tomorrow together.**Responsibilities**:- Communicates basic technical solutions to customers using effective communication, listening and comprehension skills.- Diffuses upset customers- Fully documents customer interactions in real-time- Solves problems within defined quality standards using a basic understanding of products, solutions, and customer environments- Identifies and escalates complex problems under direct supervision- Works on a limited variety of problems of limited scope using defined procedures and practices- Collaborates with fellow technicians and supervisor to solve problems- Familiarizes self with new technologies, products and platforms**Qualifications**:- Bachelor's degree or Associate Degree (Technical Degree). Technical Certifications preferred- 1-3 years demonstrated working experience required- Basic computer literacy with a working knowledge of the Microsoft Office Package- Demonstrates ability to articulate technical issues in simple to understand terms to both management and customers- Demonstrates strong customer service and communication skills
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Technical Customer Support, I
hace 1 semana
Ciudad de México Zebra Technologies A tiempo completo**Overview**: **Responsibilities**: - Communicates basic technical solutions to customers using effective communication, listening and comprehension skills. - Diffuses upset customers - Fully documents customer interactions in real-time - Solves problems within defined quality standards using a basic understanding of products, solutions, and customer...
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Technical Support
hace 6 días
Ciudad de México Hewlett Packard A tiempo completo**Job Summary**- This role is responsible for leading technical support for end users and authorized service providers, utilizing proactive monitoring for issue prevention. The role maintains high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery...
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Technical Customer Support, I
hace 1 semana
Ciudad de México Zebra Technologies A tiempo completo**Remote Work: No** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...
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Technical Customer Support, I
hace 4 días
Ciudad de México Zebra Technologies A tiempo completo**Remote Work: No****Overview**:At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create...
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Technical Customer Support Agent
hace 2 días
Ciudad de México Viasat A tiempo completo**Job Description**:- One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly,...
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Technical Customer Support Agent
hace 4 días
Ciudad de México Viasat A tiempo completo**Job Description**: - One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly,...
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Technical Support
hace 2 semanas
Ciudad de México, Ciudad de México HP A tiempo completoJob Summary This role is responsible for leading technical support for end users and authorized service providers, utilizing proactive monitoring for issue prevention. The role maintains high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery support....
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Technical Customer Support, I
hace 2 semanas
Ciudad de México, CDMX Zebra Technologies A tiempo completo**Remote Work: No** **Overview**: At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means being seen, heard,...
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Technical Support Engineer
hace 1 semana
Ciudad de México iMin A tiempo completoWe are looking for a highly skilled Technical Support Engineer (TSE) with solid experience in Android OS integration, SDK/APK development, web technologies, and hardware troubleshooting. In this role, you will serve as a vital technical bridge between our internal teams and customers, supporting the deployment, integration, and maintenance of our solutions....
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Technical Support Manager I
hace 1 semana
Ciudad de México, CDMX Avaya A tiempo completo**ABOUT AVAYA**: Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest...