Noc Manager
hace 2 semanas
Direct message the job poster from HCLTechHCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September totaled $13.7 billion.Job Title : NOC EngineerWorking Model : 3 days at the office, 2 days from homeRequired English Proficiency : C1 (Please share your resume in English)Employment Type : Full-time Overview We are seeking a Manager, Systems Engineering to lead our Network Operations Center (NOC) team. Responsibilities Lead and mentor a team of systems engineers, providing guidance and support for professional growth. Oversee day-to-day operations of the NOC, ensuring high availability and reliability of systems. Coordinate incident response and resolution, minimizing downtime and impact on business operations. Collaborate with cross-functional teams to implement best practices for system monitoring and maintenance. Develop and maintain operational procedures and documentation, ensuring compliance with security and operational standards. Required Skills & Qualifications Proven experience leading small technical teams in a fast‑paced environment. Hands‑on experience with network operations, system administration, and incident management. Excellent communication and leadership skills. Ability to work under pressure and manage multiple priorities. Knowledge of ITIL processes and best practices. Nice to Have Experience with monitoring tools (e.g., Nagios, Zabbix, Prometheus). Benefits Life insurance. Major Medical Expenses Insurance (extends to spouse and children under 25 years of age, if applicable). Minor Medical Expense Insurance. Savings Fund 13% (up to MXN $4,400 monthly). Food vouchers 10% (up to MXN $3,400 monthly). 30 days bonus. 12 days of vacation in the first year, increasing by 2 as dictated by law. Familiarity with cloud environments (AWS, Azure). #J-18808-Ljbffr
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