Data Center Platforms, Customer Engineering
hace 3 semanas
**Job Description** Responsibilities may include**:- Assists in providing technical support for one or many product(s) and/or product family.- Participating in new product development, representing the customers technical needs, creating competitive analysis from a technical perspective, developing, and presenting technical product training materials.- Works with the sales team to help resolve customers technical questions, participates in customers visits, and presentations.- Individuals act as technical experts, consultants, analysts, and program managers.- Responds to customer/client requests or events as they occur.- Develops solutions to problems utilizing formal education and judgement.**Qualifications****Minimum Qualifications**:- 1+ year of debugging experience (including working with and analyzing output from test equipment, oscilloscopes, logic analyzers and protocol analyzers).- 1+ years of experience working with product design, board design, design feedback, or post-silicon debug.- 1+ Python or similar programming experience.- Advanced English.**Preferred Qualifications**:- Broad understanding of Intel processor-based platforms and history with microprocessor architecture, chipset architecture, system architecture, communication protocols, board design, pre-silicon validation, post-silicon validation, firmware, BIOS, and/or software.- Previous board design/development experience with demonstrated proficiency in one or more of the following disciplines: printed circuit board layout/routing and stack-up and/or schematic capture (Cadence as preferred tool), signal integrity, and modeling/simulation.- Previous customer relationship experience, customer-ready technical documentation, and training experience.- Previous experience with Field Sales, Field Application Engineers, Customer Support, and Application Design-in Centers (ADC).**Inside this Business Group**The Data Platforms Engineering and Architecture (DPEA) Group invents, designs & builds the world's most critical computing platforms which fuel Intel's most important business and solve the world's most fundamental problems. DPEA enables that data center which is the underpinning for every data-driven service, from artificial intelligence to 5G to high-performance computing, and DCG delivers the products and technologies—spanning software, processors, storage, I/O, and networking solutions—that fuel cloud, communications, enterprise, and government data centers around the world.**Work Model for this Role**This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.
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