Lead Data Platform Operations Engineer

We are looking for an exceptionally skilled **Lead Data Platform Operations Engineer** to own the stability, security, performance, and cost efficiency of our global enterprise data platform while mentoring and guiding a team of engineers.**Responsibilities**- Own the stability, security, and performance of the enterprise data platform (Snowflake, AWS data tools, dbt, orchestration tools, BI/analytics, etc.) while mentoring team members- Lead operational coverage within the 8/5 support model and oversee team participation in a 24/7 on-call rotation for critical incidents- Design and enforce robust monitoring, alerting, and observability strategies for proactive incident prevention and resolution- Plan and coordinate platform upgrades, patching, and configuration management to meet security, compliance, and operational standards- Define system performance benchmarks and direct tuning initiatives to align with evolving business needs- Develop and enforce robust observability for infrastructure, data pipelines, and services to improve monitoring consistency- Provide strategic operational insights through team-driven dashboards and reporting solutions- Identify, prioritize, and direct process automation efforts to improve team efficiency and reduce manual work- Advocate for and execute team initiatives for platform resilience, scalability, and cost optimization- Promote best practices in infrastructure-as-code and configuration-as-code for team-wide adoption of repeatable operations practices**Requirements**:- Demonstrated hands-on expertise for 5+ years managing cloud-native data platforms (e.g., Snowflake, Databricks, BigQuery, or others)- At least 1 year of relevant leadership experience- Advanced experience with cloud infrastructure (AWS) with a strong focus on operational leadership, automation, and cost control strategies- Proficiency with monitoring and observability tools (Datadog, Prometheus, Grafana, ELK, CloudWatch, etc.) and their integration into team workflows- In-depth expertise in Infrastructure as Code tools (Terraform, Pulumi, Ansible) and leading team adoption of these practices- Strong knowledge of cloud networking, security, and compliance with the ability to guide others in these domains- Proven problem-solving leadership skills to mentor team members and drive a proactive service approach- Experience managing operations within a global environment, including overseeing on-call responsibilities- Effective leadership communication and collaboration with diverse engineering, data, and business stakeholders- Track record of driving team-wide continuous improvement and operational excellence initiatives- Excellent command of written and spoken English (B2+ level)**Nice to have**- Proven experience driving FinOps frameworks and leading cost optimization programs- Prior experience in regulated industries (pharma, healthcare, finance) with compliance-driven operational requirements- Expertise with modern data stack tools (dbt, Dagster/Airflow, ThoughtSpot, Tableau, Power BI) and their integration into team projects**We offer**- Career plan and real growth opportunities- Unlimited access to LinkedIn learning solutions- International Mobility Plan within 25 countries- Constant training, mentoring, online corporate courses, eLearning and more- English classes with a certified teacher- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)- Flexible work schedule and dress code- Collaborate in a multicultural environment and share best practices from around the globe- Hired directly by EPAM & 100% under payroll- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)- 13 % employee savings fund, capped to the law limit- Grocery coupons- 30 days December bonus- Employee Stock Purchase Plan- 12 vacations days plus 4 floating days- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)- Monthly non-taxable amount for the electricity and internet billsEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.