Quality Assurance Analyst

**About Micro Focus**Micro Focus is one of the world’s largest enterprise software providers, delivering the mission-critical software that keeps the digital world running. We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today’s rapidly evolving marketplace. _That’s high tech without the drama_**Key Responsibilities**:- Review functional design document to provide meaningful and timely inputs.- Study technical documents and use them as an input for creating testing strategies/plans.- Create test cases, also perform test case execution for feature under test using Test Management Tool.- Create both positive and negative Test Scenarios.Should have an easy communication channel with the development team.- Should understand the customizable features which can be built for the Salesforce app.- Needs to execute role-based test cases to ensure the consistency of data.Report defects for issues found under testing and manage the defect through its life cycle.- Create relevant test execution reports and bug reports and use them to convey current state of feature under test.- Collaboratively work with the design and development team members to resolve identified issues/bugs in timely manner.- Do regression, exploratory testing along with planned and documented testing for new features- Track quality assurance metrics, like defect densities and open defect counts.- Automate testing of required features using UFT and or relevant tools.- Should be able to execute Smoke & Sanity Testing Suite to make sure all the major functionalities are functioning as per requirement.**Education and Experience**- Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology, Management Information Systems, or another related discipline.- +3 years of experience in Quality Assurance for **CRM software** in a mid-large sized organization- Expertise on QA methodologies, process, and tools (Test Case Management, Defect Management or Task Management)- Strong knowledge of software QA methodologies, tools, and processes- Advanced English level**Preferred Qualifications (plus)**- Experience w/ Salesforce configuration testing.- Salesforce Functional knowledge, and working experience on Sales cloud, Service cloud, Marketing cloud and community cloud with in-depth expertise in one or more areas.Preferred Salesforce certifications - Salesforce Certified Administrator, Salesforce Certified Platform Developer.**Soft Skills**- High commitment to quality & QC processes.- Ability to meet deadlines, and handle and prioritize simultaneous requests.- Ability to evaluate information gathered from multiple sources, reconcile conflicts, and translate vague user requests into specific business and technical requirementsFlexible to work in designated shift hours to facilitate global communication.- Analytical, logical reasoning and problem-solving skills.- Excellent organizational and time management skills, strong analytical and problem-solving skills.- Ability to work collaboratively within a team environment of cross functional and cross vendor teams and deliver to aggressive timelines.- Good organizational and analytical skills.**#LI-GM1****Job**:Information Technology**Micro Focus is proud to be an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination because of race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status