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hace 4 semanas
Join ContactPoint360 in San Pedro Garza García, Nuevo León.We are a Canadian call center dedicated to delivering outstanding customer service experiences, and we’re seeking talented individuals to join our growing team.Responsabilities- Maintain a positive, empathetic, and professional attitude to ensure a top-notch customer experience.- Accurately log and document customer interactions and resolutions.- Develop a deep understanding of our products and services to effectively resolve inquiries.- Build relationships with customers and engage them by going the extra mile.- Strong customer experience skill set.- Excellent interpersonal skills and good energy.**Requirements**:- 6 months to 1 year of experience in a back office.- Effective communication skills and a professional approach.- Proficiency in using computers, Windows, Outlook, and MS Office.- Advanced English skills.What We Offer:- Competitive base salary of $18,500 MXN.- Attractive productivity bonuses.- Full legal benefits, including life insurance and grocery vouchers.Location: San Pedro Garza García, Nuevo León.
