Workplace IT Engineer
hace 4 semanas
You have successfully copied the job share URL to clipboard
Job Details
Country: Mexico
State / Region / Province: Mexico
Work Location: Santa Fe - CDMX
Skills:
IT Service Management, End Point (Desktops, Laptop, Printers, Mobile Devices) Administration, Infrastructure-Server Administration, DNS, Network Management, IP Addressing, Scope lease and reservation - DHCP Administration
Company: Infosys
Requisition ID: 123961BR
Job Description:
Position: Infrastructure – EUC TechnicianRole: Technical SME
Academic Background: Bachelor of Engineering / Technology / Science
Overall Experience: 3+ years
Interviews Required:
- 1st level - Infosys Mx team
- 2nd level - Diego Cuevas
Minimum Qualifications:
- 3+ years of experience supporting Microsoft systems (Windows 7, 8.1, 10) in IT Infrastructure function.
- Knowledge of Microsoft desktop operating systems.
- Knowledge of PC hardware architecture.
- Knowledge of typical desktop applications (i.e., MS Office, virus scan, Ghost, etc.).
- Hands-on experience in SCCM environment and OS deployment, patching, updates, application deployment.
- Solid understanding of TCP/IP, DNS, DHCP, and other network fundamentals.
- Good understanding of other IT disciplines (i.e., Messaging, Server operations, etc.).
- Understanding of Microsoft Active Directory, Patch management, DHCP, and DNS.
- Understanding of user profile management.
- Proven Customer Service skills.
- Excellent written and oral communication skills.
- Experience in scripting languages like PowerShell.
Technical Skills (Required - Nice to Have):
- Awareness of latest technologies and trends.
- Knowledge of agile methodologies.
- Ability to identify and instill industry best practices.
Language Skills Needed: English
Soft Skills:
- Create deep client impact.
- Execution excellence.
Responsibilities:
- Point of Contact for IT Incidents and update Client on ETA /Resolution/Workaround.
- Point of Contact for IT Teams and Vendors at client and Infosys.
- Coordinate with IT teams for Incident resolution and Project Implementations.
- Manage IT Service Delivery at onshore Locations.
- Coordinate with Offshore IT Team.
- Monitor KPI for Incident, Problem and Change Management and provide Client feedback to Offshore Team.
- Work with PMO on short/long term IT Project implementations.
- Coordinate with 3rd party vendor/contractors on IT System upgrade/break fix/new installations.
- Vendor Contract and License Management.
- Implement Service improvement and Transformation initiatives.
Work Mode: Hybrid work mode; presence in the office for at least 60% of the workdays every week.
About Us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
#J-18808-Ljbffr-
Workplace IT Engineer
hace 4 semanas
distrito federal, México Infosys Mexico A tiempo completoJob Title: EUC Technician Location: Santa Fe - CDMX Interviews Required: 1st Level - Infosys Mx team 2nd Level - Diego Cuevas Academic Background: Bachelor of Engineering / Technology / Science Overall Experience: 3+ years Technical Skills (Required - Must have): 3+ years of experience supporting Microsoft systems (Windows 7, 8, 10) in IT...
-
IT Engineer
hace 1 semana
distrito federal, México Bright Machines A tiempo completoRETHINK MANUFACTURING The only way to ignite change is to build the best team. At Bright Machines, we’re innovators and experts in our craft who have joined together to create a new category of manufacturing that will help transform the industry. We believe software and data are the answer, thoughtfully applied to solve our customers’ unique challenges....
-
Junior IT Systems Engineer
hace 4 semanas
distrito federal, México Kal A tiempo completoAs a Junior IT Systems Engineer based in our Mexico City office, you will report directly to the Global IT Systems Manager and will share responsibility for the day-to-day running of the IT Systems Services and IT Systems Support functions with the other engineers, based in our Mexico City and other global offices. There is a rota in place, which you would...
-
IT Systems Administrator
hace 2 semanas
distrito federal, México Altair Engineering A tiempo completoTransforming the Future with Convergence of Simulation and Data IT Systems Administrator Job Summary: Our client in USA is looking for an IT Systems Administrator. This is a contract position. What You Will Do: We are looking for a junior or mid-level IT Engineer, who feels comfortable with IT software in the categories of Project Management, Whiteboarding &...
-
Workplace Experience Associate
hace 2 meses
Federal, México BSB-JLL - LaSalle Services, MEX A tiempo completoAt JLL we have a great commitment to diversity, which is why we promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance. **Workplace Experience Associate** **What this job involves: S**erves as the primary...
-
IT Systems Administrator
hace 1 semana
distrito federal, México Altair Engineering A tiempo completoIT Systems Administrator - Infrastructure Transforming the Future with Convergence of Simulation and Data IT Systems Administrator Job Summary: Our client in USA is looking for an IT Systems Administrator. This is a contract position. What You Will Do: We are looking for a junior or mid-level IT Engineer, who feels comfortable with IT software in the...
-
distrito federal, México Reclutamiento IT A tiempo completoUbicacion: Tlalpan, Ciudad de México, Mexico Sobre nosotros Somos una empresa 100% mexicana, dedicada al soporte a misión crítica (aplicaciones, servidores, servicios de TI). Trabajamos con clientes del sector financiero, bancario y retail. Nos diferenciamos por el apego a procesos y el enfoque en las personas. Actualmente, buscamos para nuestro equipo...
-
distrito federal, México Reclutamiento IT A tiempo completoUbicacion Tlalpan, Ciudad de México, Mexico Sobre nosotros Somos una empresa 100% mexicana, dedicada al soporte a misión crítica (aplicaciones, servidores, servicios de TI trabajamos con clientes del sector financiero, bancario y retail, nos diferenciamos por el apego a procesos y el enfoque en las personas. Actualmente, buscamos para nuestro equipo...
-
Semi Senior IT Network Engineer
hace 5 días
distrito federal, México Medallia A tiempo completoMedallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents. We are more than a software company. We want to be known as a company that does the right...
-
Semi Senior IT Network Engineer
hace 21 horas
distrito federal, México Medallia A tiempo completoOverview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents. We are more than a software company. We want to be known as a company that does the...
-
Qa Engineer
hace 4 días
distrito federal, México It Industrial Company A tiempo completoAt IT Industrial Company (Contractor), in Lisbon, Portugal Expires at: 2025-06-19 Remote policy: Full remote Mandatory Skills: QA Knowledge Test Cases Automation Role Description Skills: Test Scripts Test Cases writing Business Engagement Test execution Test Automation #J-18808-Ljbffr
-
IT Engineer
hace 4 semanas
distrito federal, México MX003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completoDescription : Marsh is seeking candidates for the following position, based in Mexico office : IT Analyst Disaster Recovery What can you expect? The DR and Operations Management Processes Analyst will facilitate corporate wide IT processes like Disaster Recovery, Microsoft License Management, Service On-boarding, and Management Reporting Services in the...
-
Automotive Engineer
hace 4 semanas
distrito federal, México Catenon A tiempo completoEmpresa enfocada en satisfacer la demanda de una solución de telemetría completa, respondiendo a todas las necesidades de los propietarios y operadores de flota. El objetivo principal de esta compañía es ofrecer una solución 360°, fácil de usar, con la finalidad de proporcionar información sustentada y basada en el rendimiento del conductor y el...
-
IT Security Engineer
hace 3 semanas
distrito federal, México Chubb A tiempo completoSecurity Operational Excellence IT Security Career or similar IT with specialization on IT Security (Required) Member will help with administrative tasks, but not limited to: Monitor the data stream coming from the security tool administrative. Initiate additional time-based checks if contact with a managed security tool is lost. Create a trouble ticket in...
-
OpenIT Automation
hace 4 semanas
distrito federal, México Schneider Electric Norge AS A tiempo completoSchneider Electric has an opportunity for an Assembly Automation / IoT Engineer. Great people make Schneider Electric a great company. What do you get to do in this position? Support the implementation of Manufacturing Execution System for the production area/lines (parametrization and setup for customer products) Actively participate in design...
-
Application Engineer and Technical Support
hace 7 días
distrito federal, México X-Rite Pantone A tiempo completoThe Application Engineer is responsible for the daily onsite support of our customers and will be located in CDMX. In this role, a typical day will look like: Provide highly remote software support to customers in Mexico and LATAM. Become the technical expert on Xrite Color Solutions. On-site implementations of Xrite Color Solutions. Manage customer support...
-
IT Developer/Engineer
hace 4 semanas
distrito federal, México Hewlett Packard Enterprise A tiempo completoHR IT is looking for an IT Developer with knowledge on application development and data integrations in HR and Payroll domains. He/She applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate solutions or alternatives. Works on problems of diverse complexity and scope....
-
Service Reliability Engineer
hace 4 semanas
distrito federal, México Thales Group A tiempo completoService Reliability Engineer Service Reliability Engineer This is a hybrid position within Mexico City, Mexico. Thales is looking for a Service Reliability Engineer who is primarily responsible to ensure the best customer experience by assuring services reliability from the customer's perspective and making sure Incident/Service Requests are resolved in the...
-
IS/IT Operations Specialist
hace 4 semanas
distrito federal, México Nestlé SA A tiempo completoAbout IT in Nestlé We are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé’s digital challenges with our consumers, customers and...
-
IT Senior Project Manager
hace 1 semana
distrito federal, México Nestlé A tiempo completoAbout IT in Nestlé We are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé’s digital challenges with our consumers, customers and...