Workplace Experience Associate

hace 3 meses


Federal, México BSB-JLL - LaSalle Services, MEX A tiempo completo

At JLL we have a great commitment to diversity, which is why we promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance.

**Workplace Experience Associate**

**What this job involves: S**erves as the primary point of contact for employees and visitors in our modern, flexible office environment. This role combines elements of reception, facilities management, and workplace experience to create a welcoming, productive, and efficient workspace.

**Benefits to eligible employees, include**:

- Direct Hiring by the company.
- Base Salary.
- Legal benefits: IMSS, vacations, vacation bonus, bonus.
- Life Insurance + death support
- Psychological, Medical, Nutritional, Legal, Financial and Veterinary Consulting (remotely)
- HANU: Digital wellness platform, where you can find +1250 training videos of disciplines. All content based on three pillars: body, mind and nutrition.
- Constant training: +15,000 courses
- Major Medical Expenses Insurance
- Food Vouchers
- Saving Fund

We are currently seeking a dynamic individual for the role of **Workplace Experience Associate** to join our team:

- ** Location**: Paseo de La Reforma, Cuauhtemoc, CDMX
- ** Work schedule**: Monday to Friday from 9 am to 6 pm
- **Work model**: On Site

**What** **is** **your** **day** **to** **day**?**
- Greet and direct employees, clients, and visitors
- Oversee meeting room bookings and setup
- Coordinate with facilities management on maintenance and repairs
- Manage office supplies and equipment
- Assist with organizing workplace events and activities
- Provide basic IT support and escalate complex issues
- Ensure compliance with health and safety regulations
- Collect and act on employee feedback regarding workplace experience
- Maintain a clean and organized office environment

**Desired experience and technical skills**
- Bachelor's degree or equivalent experience
- 2+ years in customer service, hospitality, or office management
- Fluent English
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office suite and workplace management software
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Knowledge of modern workplace trends and technologies
- Experience with flexible workspace or coworking environments
- Familiarity with smart building technologies
- Event planning experience
- Basic understanding of facilities management principles



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