Call Center Representative
hace 2 semanas
Description:**Company Overview**:Segoso Mexico - Where Tomorrow is Today.Our mission is to provide uncompromising operational excellence by setting the highest standards in service and reliability. We achieve this through our five core values**:Leadership, Training, Talent Acquisition, Rewards, and Technology.****Position**: Customer Service, Billing, and Soft Collections Representative**Key Responsibilities**:- Resolve billing inquiries and discrepancies efficiently.- Conduct soft collections calls to assist customers with payment arrangements.- Handle high call volumes while maintaining quality and accuracy.- Collaborate with team members to meet performance metrics and goals.- Document customer interactions and maintain accurate records.**What We Offer**:- Paid training to ensure your success.- Competitive hourly pay with a monthly performance bonus.- Paid sick time and law-mandated benefits.- Additional benefits, including pantry vouchers, major medical insurance, and savings funds (optional).**Requirements**:**Job Requirements**:**Essential Skills and Qualifications**:- Proven experience in **customer service, billing, soft collections, phone, and/or call center roles**.- Strong **negotiation and communication skills** to handle sensitive situations professionally.- Ability to multitask and stay organized in a high-volume environment.- Problem-solving mindset with a focus on delivering customer satisfaction.- Dependable and team-oriented with a positive attitude.**Preferred Qualifications**:- Familiarity with CRM systems or call center software.- Experience in handling billing disputes or collections.
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Call Center Service Representative
hace 4 semanas
Monterrey, México Chubb A tiempo completoReq. Identifier External Job Posting Call Center Service Representative Job Posting Call Center Service Representative
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Call Center Representative
hace 1 semana
Monterrey, México One Pro Call Centers LLC A tiempo completoCall Center Internacional solicita en Monterrey, Nuevo Leon Agentes bilingües para Call Center Sueldo $10,000 netos libres mensual Horario fijo de lunes a viernes Capacitación pagada Prestaciones de ley y superiores INDISPENSABLE CONTAR MÍNIMO CON 6 MESES DE EXPERIENCIA Y BUEN NIVEL DE INGLES ORAL Y ESCRITO Zona de trabajo Centro de...
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Call Center Representative
hace 4 semanas
Monterrey, México Segoso Caribbean A tiempo completoSequium Asset Solutions, LLC, a Marietta Call Center, is currently searching for 15 representatives to join our team!We offer: Paid Training, hourly pay plus monthly bonus opportunity, PTO, medical, dental, vision, 401k.EOE M/F/V/D b/g check, drug screening req.**Sequium, Paying For Performance
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Call Center Representative
hace 6 días
Monterrey, México One Pro Call Centers LLC A tiempo completoCall Center Internacional solicita en Monterrey, Nuevo LeonAgentes bilingües para Call CenterSueldo $10,000 netos libres mensualHorario fijo de lunes a viernesCapacitación pagadaPrestaciones de ley y superioresINDISPENSABLE CONTAR MÍNIMO CON 6 MESES DE EXPERIENCIA YBUEN NIVEL DE INGLES ORAL Y ESCRITOZona de trabajo Centro de MonterreyTipo de puesto:...
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Coordinador Operativo Call Center
hace 3 semanas
Monterrey, México Call Center de México A tiempo completo**COORDINADOR DE OPERACIONES (CALL CENTER)****Requisitos**:- Licenciatura concluida- Experiência mínima de 1 año como Coordinador de Operaciones (reciente)- Excel Intermedio-Avanzado- Manejo de personal- Metodologías de Operación- Manejo de KPI´S**FUNCIONES**:- Crear la estrategia operativa- Validación de los indicadores de campaña- Atender...
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Call Center Representative
hace 4 semanas
Monterrey, México Innovative Management A tiempo completoAre you ready to take the next step in your career with a dynamic and innovative company?Innovative Management is excited to announce an opportunity for a dedicated and enthusiastic individual to join our team as a Call Center Representative. This position offers the chance to work in a fast-paced environment where your communication skills will shine and...
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Call Center Representative
hace 1 semana
Monterrey, México Segosocaribbean A tiempo completoDescriptionCompany Overview:Segoso Mexico – Where Tomorrow is Today.Our mission is to provide uncompromising operational excellence by setting the highest standards in service and reliability. We achieve this through our five core values: Leadership, Training, Talent Acquisition, Rewards, and Technology.Position: Customer Service, Billing, and Soft...
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Call Center Representative
hace 6 días
Monterrey, México Segosocaribbean A tiempo completoDescriptionCompany Overview:Segoso Mexico – Where Tomorrow is Today.Our mission is to provide uncompromising operational excellence by setting the highest standards in service and reliability. We achieve this through our five core values: Leadership, Training, Talent Acquisition, Rewards, and Technology.Position: Customer Service, Billing, and Soft...
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Analista de Calidad en Call Center
hace 4 semanas
Monterrey, México Solucion Call A tiempo completoRequisitos:- Experiência en área de calidad o bien, en call center.- Capacidades para la atención al cliente y la comunicación, buena agilidad en escritura y uso en equipos de cómputo.- Capacidades para solucionar problemas y para realizar varias tareas a la vez.- Vivir a menos de una hora y media máximo.- Estabilidad laboral.- Disponibilidad de...
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Supervisora de Call Center
hace 4 semanas
Monterrey, México Contact Center Tecmilenio A tiempo completo**Supervisora de Call Center**- Especialista de procesos Centro de Contacto_**Objetivo del Puesto**: Garantizar la correcta ejecución de los procesos operativos del Contact Center mediante la auditoría, monitoreo y seguimiento de calidad, asegurando el cumplimiento de estándares y mejores prácticas. Además, brindar capacitación y apoyo en la inducción...
