Specialist, HR Country Management

hace 3 semanas

Guadalajara, México AT&T A tiempo completo

**Responsible for supporting the HR Country Manager on country HR and legal compliance. Offering guideline, managing grievance and disciplinary procedures for the AGSS organization supervisors in Mexico.**:**Business/Functional Competencies - Expected Proficiency Level**:- Display high Integrity, honesty and deep sense of caring for the success of our company, customers and employees;- Applies deep functional skills- Recognizes and seizes opportunities- Sets and delivers stretch goals- Ignites change through innovation and transformation- Drives required changes in the culture- Takes Smart, calculated risks- Builds relationships and strategically collaborates across workgroups to achieve mutual outcomes- Drives alignment by communicating boldly and with clarity- Conflict Management- Employee Counseling- HR Legal and Regulatory environment- Managing multiple priorities**The HR Country Manager Specialist is responsible for delivering the following HR services in-country**:- Providing support and guidance to local and overseas managers on country specific HR matters- Responsible of managing employee relations activities, ensuring AT&T’s compliance with employment legislation- Acting as the country HR SME, leading various Business Unit driven HR initiatives and projects- Interface to suppliers and partners- Leading country specific employee communications as required- Participating as a member of the C&LA HR Country Management team including input and involvement in wider International HR specific projects- Partner with Legal team- Responsible of some activities of HRCM local audits- Coordination of employees discount programThis role is an Individual Contributor and will report into the HR Country Manager.**Experience and Personal Skills Required**:- Fluent in English and Spanish- both spoken and business written.- Bachelor’s degree and 3-5 years’ experience gained within an HR function.- Ability to demonstrate influence and impact at a managerial level.- In depth knowledge of in country labour legislation.- Excellent communication skills.- Persuasive and resilient.- Pro-active, Self-confident, knowledgeable and pragmatic.- Desired Previous Experience with Call/Contact centres- Able to find innovative solutions to difficult problems.- Change orientated and able to manage conflict resolution.- Good teamwork- Excel Intermediate

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