Operations Agent
hace 7 días
We are looking for an Operations Agent to join our OTS Globe team in Mexico. As an Operations Americas Agent, you will be responsible to coordinate and manage incidences, questions and requirements from our clients, suppliers as well as from our end clients, Tour Operators.**Main responsibilities**:- Attention to general requests from clients/tour operators.- Receive customer calls via mail and phone of incidents for products and services, prioritize them and solve them or coordinate them accordingly to other departments when necessary.- Ensure customer satisfaction through courteous and effective communication, problem solving and efficient processes.- Diagnose and resolve issues.- Track issues escalated and followed up to keep clients/users informed.- Research and respond questions using available information resources (knowledgebase, other available tools).- Attention to general requests from suppliers/hotels.- Re-conciliations, queries, and clarifications.- Attention to post-trip requests through the tools provided.- Offline customers.- Experience of 1 year minimum required in similar or equal position.- Negotiation abilities, patient, customer oriented and positive attitude.- Good communication skills and proactive listener.- Flexibility, ability to work under pressure and problem-solving oriented.- Tourism knowledge or previous experience.- Fluent Spanish and English (written and spoken).- Fluent Portuguese (written and spoken) is a plus.
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Operations Agent
hace 4 días
Cancún, México OTS Globe A tiempo completoWe are looking for an Operations Agent to join our OTS Globe team in Mexico. As an Operations Americas Agent, you will be responsible to coordinate and manage incidences, questions and requirements from our clients, suppliers as well as from our end clients, Tour Operators. **Main responsibilities**: - Attention to general requests from clients/tour...
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Operations Americas Agent
hace 7 días
Cancún, México OTS Globe A tiempo completoWe are looking for an Operations Agent to join our OTS Globe team in Mexico. As an Operations Americas Agent, you will be responsible to coordinate and manage incidences, questions and requirements from our clients, suppliers as well as from our end clients, Tour Operators.**Main responsibilities**:- Attention to general requests from clients/tour...
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Operations Agent
hace 3 días
Cancún, QRoo., México Delta Air Lines, Inc. A tiempo completoHow you'll help us Keep Climbing (overview & key responsibilities) - Vision: Deliver world-class service to all customers. - Mission: Make every customer feel like the most valued person. As an Operation Agent, you will work with an innovative team whose common goal is to ensure that our customer's baggage and cargo arrives safely and on time to drive a...
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Seasonal Part-time Ops Agent
hace 3 semanas
Cancún, México Delta Airlines A tiempo completo**MEXICO, CANCUN****- **AIRPORT CUSTOMER SERVICE****- **12-NOV-2025****- **REF #: 30185****- **HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)**:- Vision: Deliver world-class service to all customers.- Mission: Make every customer feel like the most valued person.- As an Operation Agent, you will work with an innovative team whose common...
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Seasonal Part-time Ops Agent
hace 3 días
Cancún, Quintana Roo, México Delta Air Lines A tiempo completoHow You'll Help Us Keep Climbing (Overview & Key Responsibilities)Vision: Deliver world-class service to all customers.Mission: Make every customer feel like the most valued person.As an Operation Agent, you will work with an innovative team whose common goal is to ensure that our customer's baggage and cargo arrives safely and on time to drive a positive...
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Analista De Facturacion Area De Grupos
hace 3 semanas
Cancún, México Nexus Tours A tiempo completoSomos Nexus Tours, la empresa líder en gestión de destinos en el Caribe y Latinoamérica.Tenemos oficinas en más de 19 países, 52 destinos, y... ¡Seguimos creciendo!Nuestro propósito es hacer realidad las vacaciones soñadas de todos nuestros clientes, ¿Te sumas?¿Qué esperamos de tí como Group Operations Billing Agent para Vacation Express?El...
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Customer Service Agent
hace 3 semanas
Cancún, México Christian Louboutin A tiempo completoThis is a FIXED TERM Contract.Dates: ASAP - November 21st.Este es un Contrato a PLAZO FIJO.Fechas: lo antes posible - 21 de noviembre.Under the leadership and guidance of Management, the Client Advisor is responsible for providing outstanding customer service, building and maintaining a loyal client base, providing clients with product knowledge, informing...
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Agente de Business Center
hace 3 semanas
Cancún, México Marriott International, Inc A tiempo completo**Número de Empleo** **Categoría de Empleo** Rooms & Guest Services Operations**Ubicación** JW Marriott Cancun Resort & Spa, Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Quintana Roo, Mexico VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Non-ManagementAPTITUDES DESEABLESEducación: No se...
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Agente de Servicio Al Huesped
hace 4 semanas
Cancún, México Marriott International, Inc A tiempo completo**Número de Empleo** **Categoría de Empleo** Rooms & Guest Services Operations**Ubicación** Marriott Cancun An All-Inclusive Resort, Boulevard Kukulcan Km 14.5, Retorno Chac L-41, Zona Hotelera, Cancun, Quintana Roo, Mexico VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Non-ManagementNuestro trabajo no...
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Agente de Servicio Al Huésped
hace 2 semanas
Cancún, México Marriott International, Inc A tiempo completo**Additional Information****Job Number** **Job Category**Rooms & Guest Services Operations**Location**Marriott Cancun An All-Inclusive Resort, Boulevard Kukulcan Km 14.5, Retorno Chac L-41, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500**Schedule**Full Time**Located Remotely?**N**Position Type** Non-ManagementAPTITUDES DESEABLESEducación: Título de...
