Technical Advisor

hace 2 semanas

Tlahuac, México PPG Industries A tiempo completo

As a TECHNICAL ADVISOR, you will be the mediator between the end customer and the Comex store, attending timely technical advice calls to dealers, store personnel and end customers to support them and channel them to the corresponding areaThis Job is Onsite in Kroma Tultitlán.You will report to the manager of the position.**Key Responsibilities**- You will attend customers by telephone and provide technical advice.- Provide technical documents.- Attention to our customers complaints.- Capture evidence.- You will identify what triggers the customer's complaint.**Qualifications**- Knowledge about substances and chemical reactions.- Chemical engineering completed or in the process of obtaining a degree.- English proficiency.- Good management of Oracle is desirable.- Experienced of 1+ years en related areas.- Intermediate English.- Intermediate to Advanced Excel (can maintain complex spreadsheets).**About us**:**PPG: WE PROTECT AND BEAUTIFY THE WORLD****The PPG Way**Every single day at PPG:**We partner with customers to create mutual value.**We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.**We are "One PPG" to the world.**We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.**We trust our people every day, in every way.**We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.**We make it happen.**We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.**We run it like we own it.**We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.**We do better today than yesterday - everyday.**We continuously learn. We develop our people to grow our businesses.**PPG Way**: (Click here to learn more about the PPG Way)Benefits will be discussed with you by your recruiter during the hiring process.

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