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hace 2 semanas

Chihuahua, México BACK OFFICE DE CHIHUAHUA A tiempo completo

**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Avenida Universidad -Chihuahua, Chihuahua**:Solvo Global empresa que se dedica al staffing industry conecta talento bilingüe latinoamericano para brindar oportunidad de laborar en empresas internacionales.Si cuentas con nível de inglés avanzado y te desempeñas en el área de servicio al cliente, esta es tu oportunidad de colaborar con una empresa estadounidense**Job description**:**Responsabilities**:- **Listen to customer needs and concerns while demonstrating empathy.**Resolve issues by clarifying problems, researching solutions, and implementing appropriate actions.- ** Process requests by gathering necessary information and completing transactions.**Identify opportunities to promote service and explain our products.- ** Maintain accurate records in the call center database.**Collaborate with team members to ensure timely resolution of customer requests.- ** Stay updated on job knowledge through educational opportunities.**Perform all additional duties as assigned.**Skills and qualifications**- **High school diploma or equivalent.**Strong organizational, communication, and decision-making skills.- ** Proficient in computer skills, with familiarity in Microsoft Outlook and Excel.**Demonstrates professional telephone etiquette.- ** Prior experience in a call center setting is beneficial.**Bilingual in Spanish is preferred but not required.- ** Ability to work effectively in a team-oriented environment.**Strong problem-solving skills and attention to detail.Monday to Friday 9:30am - 6:30pm CSTOn site: Chihuahua**Salary**: Hasta $16,000 mxn- **A commitment to consistent attendance and punctuality is essential for success in this role.****Nível de educación deseada**:Media Superior**Nível de experiência deseada**:Nível Medio**Función departamental**:Atención al cliente**Industria**:Servicio al Consumidor**Habilidades**:- Ingles Avanzado- Customer Service- Excelente comunicación

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