Implementation Consultant

**Responsibilities**:Hexagon is seeking for an** Implementation Consultant who will work from Mexico.** If you are looking for your next perofessional challenge, this may be your chance- Automation Integrity- ControlWizard- Cyber Integrity- PlantState Integrity- Works with clients to install and configure Hexagon products both onsite and virtual- Works with clients to execute the project plan - implementing technology, configuring scripts, data collection and processing for the project- Provides technical support to clients whilst implementing and executing projects- Conducts training with client on the utilization and administration of Hexagon products- Constructs and provides project documentation for all assigned projects (i.e., Site Completion & Installation Report, functional requirements, design documents, lessons learned, etc.)- Tests and troubleshoots functionality of installed systems- Identifies and documents technical issues to be escalated to product and system integration teams- Coordinates and submits information to Technical Support in a timely manner for projects- Maintains a professional demeanor while interfacing with clients- Provides feedback based on client experiences for product and process improvements- Works both independent and among teams to solve problems quickly and effectively- Works closely with the implementation services team, Technical Support teams, and other relevant team-members to complete installation projects successfully- Completes project related expense reports and timesheets within a required timeframe- Adheres to Integrity work processes, quality standards, and deliverable templates- Adheres to Industrial Control System (ICS) cyber-security best practices and industry standards- May perform various back-office activities to support and strengthen the services group- May work on pre-sales activities- Demonstrates an ability to work independently and problem solve implementation and technology roadblocks quickly- Completes project related expense reports and timesheets within a required timeframe- Completes frequency-determined activity reports (e.g., daily site reports, weekly status updates), per client expectation(s)- Perform various back-office activities, such as setting up computers and/or networks.- Implements policies and best-practices for client installations, including access management, data mapping and transfer, process documentation, testing and troubleshooting, and client training.- Interfaces with technical-minded employees and project management teams to suggest strategy and efficiency execution plans for implementation services.Qualifications:- Bachelor's degree in engineering or STEM-based technology-related field (e.g., Computer Science, Cyber Security, Electrical, Mechanical, Process Technology, etc.) and five (5) years of industry experience- 5+ years of experience in designing, evaluating, advising and implementing software solutions- 5+ years of experience in working with and configuring Operating Systems (OS) in a server environment- 5+ years of experience with basic networking principles (e.g., IP addressing, network components such as routers, switches etc.)- 5+ years of experience in design/create/edit scripts, batch jobs etc.- 5+ Experience of installation and configuration of Microsoft SQL- 3+ years of experience with advanced networking principles (e.g., IP addressing, configuration of network components such as routers, switches etc.)- 3+ years of experience in process control and Industrial Control Systems (ICS) equipment- Mastery of bilingual language between English and Spanish (including verbal and written)- Comfortable in network protocols such as Telnet, FTP(s) and HTTP(s)- Comfortable with networking access control (security control)- Strong command in Microsoft Office products including Word, Excel, PowerPoint and Visio**Core Competencies Include**:- Focusing on great customer satisfaction- Demonstrating excellent oral and written communication skills- Demonstrating an ability to work in a team effectively- Highly organized with an ability to multi-task- Quick learner and pays attention to details- Ensuring operational policies are followed- Practicing team and individual respect- Identifying areas for improvement and suggesting opportunities- Process design- Providing feedback based on client experiences- Delivering internal and external training- Fair knowledge of multiple Hexagon solutions**Industry Requirements and Preferred Certifications**:- Master's degree in engineering or STEM-based technology-related field (e.g., Computer Science, Cyber Security, Electrical, Mechanical, Process Technology, etc.)- 5+ years of experience in process control and working with ICS technology is preferrable- 2+ years of experience in cloud-based virtualization (e.g., Amazon Web Services, Microsoft Azure)- 1-3 years of experience in coaching and mentoring professionals- Fl