Virtual Receptionist
hace 2 semanas
**Position Overview**:**Job Title**: Virtual Receptionist (Spanish Speaking)**Location**: Remote**Schedule**: 9:00 AM - 5:00 PM EST**Pay**: $4 (negotiable)**Position Type**: Full-TimeWhy Join Dalal and Mehta Law?Our Motto is “We are Together” in the journey of immigration. Even if there are swift policychanges or unexpected case issues, we are committed to providing expert legal representationwith integrity, dedication, and a client-first approach. Our proven track record, prestigiousrecognitions, and deep expertise set us apart.We are proud to be the Top Family and Immigration Law firm in New Jersey.5-Star Client Reviews- Hundreds of satisfied clients and successful case resolutions.Recognized by Leading Legal Associations- Active membership in top legal organizations.Multi-Lingual Legal Assistance- Providing services in multiple languages for diverse clients.**What We Offer**:Remote, flexible work environment with a supportive team.Competitive pay with performance-based incentives.Opportunity to make a meaningful impact in immigration law.Gain valuable experience in U.S. immigration processes while advancing your career.- ____________________________________________**Your Role as Reception and Intake Specialist**:As a Reception and Intake Specialist, you will serve as the first point of contact for our clients. This position requires fluency in English and Spanish to ensure clear and effective communication with clients, alongside being highly organized and self-sufficient. You will be responsible for handling client inquiries, conducting structured intake calls, scheduling consultations, and providing a seamless experience for those seeking immigration assistance.- ____________________________________________**Key Responsibilities**:- Answer and manage incoming client calls, ensuring a smooth intake process.- Conduct initial intake calls (if intake is out, reception will cover) to gather relevant case details with accuracy and empathy.- Determine whether clients qualify for legal services and schedule consultations accordingly.- Maintain organized records and client tracking in our CRM (Lawmatics).- Collaborate with sales and intake teams to ensure a smooth client onboarding experience.- ____________________________________________**What You Need to Succeed**:**✔Key Competencies**:- Strong communication skills - Professional, empathetic, and able to make clients feel heard and valued.- Tech-Savvy - Comfortable using Microsoft Office Suite, CRMs (Lawmatics, Breezy, Rippling), and other legal software.- Highly Organized and Self-Sufficient - You can work autonomously with mínimal supervision and able to manage a fast-paced workload remotely.**✔Qualifications**:- 3-5 years of relevant experience within legal or medical fields- Fluency in English and Hindi ((Preference for Gujarati or Punjabi speakers)**✔Additional Requirements**:- Noise-canceling headset- SYSTEM REQUIREMENTS:- A reliable internet connection - at least 25mbps- Operating System - Windows 11Processor- Intel Core i5 (12th Generation and up) or AMD Ryzen 5 5600 and up- Memory (Ram)16 GB, Storage 256 GB- ____________________________________________If you want to be part of a law firm that is transforming the immigration experience for clients worldwide, then this is an opportunity worth considering.**Pay Range**:Starting from USD $5.00/Hr.
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