Customer Service Specialist
hace 5 días
**We are in search of a Customer Service Specialist to join our vibrant team**You will be the heartbeat of our customer service efforts, ensuring every interaction is handled with care, empathy, and a commitment to excellence. Every interaction with our customers is an opportunity to forge lasting connections, serve our community with professionalism, and offer solutions tailored to their immediate needs.**IMPORTANT****If you are interested in this role, you MUST send a resume in English to be considered for this position.**- *Schedule Monday to Friday 8 to 5 pm_.***Responsibilities**:- Maintain accurate records of all communication in our database in a comprehensible way.- Tackle challenges by understanding and resolving problems; passionately exploring diverse solutions; and escalating unresolved matters.- Demonstrating a positive attitude while engaging in a fun and challenging work environment.- Maintains outstanding quality assurance results plus working knowledge of compliance guidelines.**Education/skills**:- Fluent in English both written and verbal communication skills.- Must have a high school diploma or equivalent.**Experience**:- 1-3 years of customer service experience in a call center or retail environment.**Skills**:- Strong phone and verbal communication skills along with active listening and call control.- Strong MS Excel, MS Word, Outlook, and typing skills required.- Strong Customer Service skills.- Open minded; able to set aside personal feelings.**Benefits**:- Full-time Monday-Friday 8am-5:00pm (No Weekends. No Evenings).- Salary: $19,161.00 gross per month.- Attendance bonus $2,000.00 MXN.- Unlimited customer service bonus.- Referral program up to $500 Dlls.- Standard law benefits.- Work Location: Close to Plaza Reforma 222, Metrobus Hamburgo.“Genesis Management is a fintech venture backed company that processes short-term signature loans for lenders. We are dedicated to our core values of Excellence, Encouragement, Strength, Diversity, and Support.”Tipo de puesto: Tiempo completoSalario: $19,161.00 al mesHorario:- Lunes a viernesPrestaciones:- Bebidas gratis- Programa de referidosTipos de compensaciones:- Bono de puntualidadLugar de trabajo: Empleo presencial
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Customer Service Specialist
hace 2 semanas
Tlahuac, México Certu Systems A tiempo completo**Company Description** Join an exciting new start-up company focused on using the most reliable AI Engine to revolutionize logistics operations. Actionable insights and real-time predictions for reliability, efficiency, transparency, and cost savings. This is why a cool pack of innovators and problem-solvers got together to fix the ongoing supply chain...
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Customer Service Agent
hace 3 semanas
Tlahuac, México Marriott International - Customer Engagement Center A tiempo completoMarriott Customer Engagement Center. Mexico City.As a Customer Service Agent, you will be a part of the biggest hospitality company in the world by help our customers with their reservations for over 30 different hotel brands, answer questions about the properties and our rewards program.**Minimum criteria for the Customer Service Agent**:100% English...
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Call Center Specialist
hace 3 semanas
Tlahuac, México Marriott International - Customer Engagement Center A tiempo completoMarriott Customer Engagement Center. Mexico City.As a Call Center Specialist, you will be a part of the biggest hospitality company in the world by help our customers with their reservations for over 30 different hotel brands, answer questions about the properties and our rewards program.**Minimum criteria for the Call Center Specialist**:100% English...
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Specialist Customer Service
hace 3 semanas
Tlahuac, México John Crane A tiempo completoThe Customer Service Representative initiates, coordinates, and maintains a flow of information to various accounts to ensure the highest levels of customer service**Duties & Responsibilities**- To ensure ultimate customer satisfaction, communicate customer needs to whatever level of the internal organization necessary - purchasing, fabrication, assembly,...
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Support Specialist
hace 6 días
Tlahuac, México QUALFON A tiempo completoWe are hiring work at home positions (immediate hiring). This job is for you!Job details:You will be providing a Customer Service via Call,Important: THE TRAINING IS ON SITE, BUT THE JOB IS WORK AT HOME**REQUIREMENTS**:- Modem with an Ethernet Port Connection- Internet Download Speed of at least 16mb/s- Internet Upload Speed of at least 3mb/s- Cell phone If...
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Tlahuac, México Customer Service IS A tiempo completo**Vacante para la empresa Customer Service IS en San Martín Texmelucan, Puebla**:**Agente de Servicio al Cliente Bilingüe (Home Office Disponible) Sin Experiência Previa Requerida****Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones...
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Tlahuac, México Customer Service IS A tiempo completo**Vacante para la empresa Customer Service IS en San Martín Texmelucan, Puebla**: **Agente de Servicio al Cliente Bilingüe (Home Office Disponible) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando...
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Agente de Servicio Al Cliente Bilingüe
hace 1 día
Tlahuac, México Customer Service IS A tiempo completo**Vacante para la empresa Customer Service IS en San Martín Texmelucan, Puebla**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones...
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Support Specialist
hace 1 semana
Tlahuac, México QUALFON A tiempo completoWe are hiring work at home positions (immediate hiring). This job is for you! Job details: You will be providing a Customer Service via Call, Important: THE TRAINING IS ON SITE, BUT THE JOB IS WORK AT HOME **REQUIREMENTS**: - Modem with an Ethernet Port Connection - Internet Download Speed of at least 16mb/s - Internet Upload Speed of at least 3mb/s -...
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Digital Customer Success Specialist
hace 4 semanas
Tlahuac, México Check Point Software Technologies Ltd. A tiempo completo**Why Join Us?**:The Infinity Customer Success Group is comprised of a global group of program experts, providing ongoing support and oversight for our Infinity customers under contract, to ensure customer satisfaction and loyalty.The **Infinity Digital Customer Success Specialist** administers the Infinity accounts that no longer require a designated...