Workplace Services Lead Americas

**Scope**: Americas, full-time, permanent**Reports to**:Ice Cream Workplace Services and Real Estate Lead**Location**: Mexico City, MexicoIf you are in the Unilever Ice Cream business or consider choosing to work for the Unilever Ice Cream business, you will work for the Global, leading Ice Cream player with €7.9bn Turn Over in 2023. The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Wall’s, Magnum, Ben &Jerry’s. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025.Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent within our Ice Cream company. You will have options for career growth and exploration, allowing you for you to explore roles and opportunities across the new organisation. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us.**ABOUT ICE CREAM**: Life Tastes Better**With** Ice Cream**Unilever Ice Cream is the world’s leading ice cream company, home to a portfolio of iconic brands like Magnum, Calippo, Solero, Festini, Talenti, and Yasso. We're committed to creating innovative products that bring unforgettable moments to our consumers—because, after all, “Life tastes better with ice cream.”The Ice Cream division at Unilever is preparing to stand on its own, becoming an independent, EUR 8 billion single-category focused company by the end of 2025. This move reflects our belief in the power of our unique frozen footprint, which we see as having huge potential for growth as a pure-play business. Our focus is all about unlocking that potential, driving value for our consumers, customers, employees, and shareholders.**JOB PURPOSE**:The Unilever Ice Cream business will form a separate organization from July ’25. This entails building standalone distinct capabilities to support this new organization - including Workplace and Travel Services. The role offers an exciting opportunity to lead the Workplace strategy and execution for a newly formed company for the Americas region. The incumbent will play a pivotal role in keeping the Ice Cream business competitive, efficient and operationally running smoothly.This role requires a deep understanding of workplace, travel and real estate strategy and the ability to think creatively around new innovations and interventions to support the business and the changing nature of work and employment.**KEY RESPONSIBILITIES**:**Strategic Workplace Management**:- Oversee and implement workplace strategies that enhance productivity, well-being, and collaboration across Americas Offices.- Develop and lead Americas-wide workplace standards, ensuring alignment with global strategies.**Operations & Facilities Management**:- Manage day-to-day operations of workplace services, including facilities maintenance, security, cleaning, and safety protocols.- Oversee vendor relationships, negotiating contracts, managing performance, and ensuring cost efficiency.- Ensure facilities meet compliance and regulatory standards across all locations.**Workplace Experience & Culture**:- Design and implement initiatives that foster an engaging, inclusive, and productive workplace environment.- Act as the main point of contact for Americas employees regarding workplace services and provide an exceptional employee experience.**Space & Resource Planning**:- Lead space planning, utilization, and office design to accommodate changing business needs.- Manage office moves, expansions, and changes in layout, ensuring mínimal disruption to operations.**Sustainability & Environmental Responsibility**:- Develop sustainability programs to reduce the environmental impact of workplace operations (e.g., energy efficiency, waste reduction).- Align workplace services with ESG goals and sustainability initiatives.**Financial Management**:- Oversee budget planning, forecasting, and management for workplace services within Americas.- Track and report on cost metrics, identifying opportunities for operational efficiencies.**Health & Safety Compliance**:- Lead health and safety programs, ensuring compliance with local regulations and maintaining high standards across all locations.- Implement policies for crisis management and emergency preparedness.**SKILLS AND EXPERIENCES QUALIFICATIONS**:**SKILLS REQUIRED**:- ** Leadership & Collaboration**: Strong leadership skills with the ability to man