Customer Service Representative

hace 4 semanas

Guanajuato, México Percepta A tiempo completo

At Percepta, we bring first-class service across each market we support. As a **Customer Service Representative** working fully remotely in **Leon, Gto. - Mexico**, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.**What You’ll Be Doing****During a Typical Day, You’ll**- Provide concise, quality customer service in a professional and courteous manner for client projects- Perform related work as required and work on special projects, as requested- Interact with fellow team members to enhance project performance**What You Bring to the Role**- High School Diploma or equivalent- 6 months of work experience in Customer Service- Strong written and verbal communication skills- Knowledge of Microsoft Office (Outlook, Word, Excel, etc.)- Telephone courtesy skills- Computer knowledge- Data entry ability- Manual dexterity and motor coordination ability- Eye coordination ability**A Bit More About Your Role**- Work in an office environment- Varied shifts; weekend and holiday work schedules**About Percepta**Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.Our values are the heartbeat of our organization, and we live, breathe, and play by them _every_ _day_. As a Percepta team member, you can expect:- **Culture of Service** - to be treated like you are the customer from day one- **Teamwork**- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions- **Respect**- a team that is accountable, dependable and gives you their full attention- **Proactive**- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization- **Career** **Growth** - lots of learning opportunities for aspiring minds- **Diversity** - be a part of our growing diverse and community-minded organization that is all about having fun- **Competitive Compensation** - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.Pay: $25.00 - $35.00 per hour

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