Program Management Specialist Ii
hace 3 semanas
Our team drives improvement through data analysis, user feedback, iterative progress, and close collaboration with our stakeholders.In this role, you will understand support processes, support the streamlining and improving of disparate processes, and work to create consistent and efficient processes in a highly collaborative environment. You will provide support in the development of new features and functionality in ServiceNow, ensure up-to-date documentation and communication to users, and engage stakeholders from across the organization to ensure continuous improvement.Primary Duties & ResponsibilitiesManage and resolve customer requests for the Teradata Support PortalProcess customer registration requestsAdministrative and reporting activities for ServiceNow Support Portal and Community, and other process areas as appropriateMonitor the Teradata Community to ensure it supports a robust, active and modern Community that provides quality engagement experienceIncident Coordinator for ServiceNow related ticketsSupport Process Owners in requirements gathering, testing, process refinement and issue triage of ServiceNow process areas.Facilitate collaboration with team of Community moderatorsAnalyze relevant Community metrics to ensure quality customer experienceProgressively gain knowledge of our support and service offerings to better support team deliverablesProvide input to training materials and support change enablement actionsContribute to our internal knowledge base by documenting solutions to known user issuesProactively identify improvement opportunities through data analysis, survey results, user feedback and stakeholder engagement**Qualifications**:BA/BS in Business, Communications, IT, Program/Project Management, or similar experienceProject management skills with exposure to Agile/Scrum development methodologiesExperienced with Microsoft Office and ServiceNowRobust verbal and written communication skills, including ability to present and collaborateIndependent problem-solver who will take initiative and execute workWillingness to roll up one’s sleeves and take on all aspects of work, from action items and follow-up to strategic process evolution and prioritizationStrong problem-solving, priority-setting, facilitation, multi-tasking, analytical, and collaboration skillsStrong organizational skills with an attention to detail and a proven ability to handle multiple prioritiesSelf-starter with ability to conceive of and accept responsibility for projects and see them through to completion
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Order Management Specialist
hace 2 semanas
Tijuana, México North American Production Sharing de México S.A. de C.V. A tiempo completo**Order management specialist(Order processing)**- Se asegura que el cliente este correctamente atendido solucionando y dando resultados con un alto sentido de responsabilidad en un corto periodo de tiempo.- Revisar constantemente Sales Force para detectar y darle solución a los casos de transferencias, RMA’s y órdenes de venta. Las transferencias son...
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Security Risk Management Specialist
hace 5 días
Tijuana, México Canonical A tiempo completoJoin to apply for the Security Risk Management Specialist role at Canonical4 months ago Be among the first 25 applicantsJoin to apply for the Security Risk Management Specialist role at CanonicalGet AI-powered advice on this job and more exclusive features.In security risk management we're looking to harness the power of industry best practice combined with...
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Security Risk Management Specialist
hace 4 días
Tijuana, México Canonical A tiempo completoJoin to apply for the Security Risk Management Specialist role at Canonical4 months ago Be among the first 25 applicantsJoin to apply for the Security Risk Management Specialist role at CanonicalGet AI-powered advice on this job and more exclusive features.In security risk management we're looking to harness the power of industry best practice combined with...
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Order Management Specialist
hace 2 semanas
Tijuana, México North American Production Sharing de México A tiempo completo**Vacante para la empresa North American Production Sharing de México en Tijuana -Tijuana, Baja California**:**Order management specialist(Order processing)**- Se asegura que el cliente este correctamente atendido solucionando y dando resultados con un alto sentido de responsabilidad en un corto periodo de tiempo.- Revisar constantemente Sales Force para...
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Program Management Specialist
hace 4 días
Tijuana, México North American Production Sharing A tiempo completo**NPI Program Analyst,**Spec/Staff** **Responsibilities**: - Understand the overall product lifecycle as well as the requirements to meet each key milestone. - Generate build plans based on demand gathered from cross-functional engineering and business teams. Drive these build plans with suppliers over the course of the NPI lifecycle to meet demand. -...
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Senior Manager, Program Management
hace 3 semanas
Tijuana, México Outset Medical A tiempo completo**Company Overview**Outset is a medical technology company pioneering a first-of-its-kind technology to reduce the cost and complexity of dialysis. The Tablo Hemodialysis System, FDA cleared for use from the hospital to the home, represents a significant technological advancement that transforms the dialysis experience for patients and operationally...
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Sr. Manager, Program Management Office
hace 3 semanas
Tijuana, México Integer A tiempo completoBy living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.At Integer, our values are embedded in everything we do.CustomerWe focus on our customers’ successInnovationWe create better solutionsCollaborationWe create success...
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Workforce Management Specialist
hace 3 semanas
Tijuana, México Integon Service Co. A tiempo completoThe Operations- Workforce Mgmt - Specialist is responsible for call center forecasting, scheduling, real-time queue, and staffing. This roleKey Responsibilities:- Compiles data on call center operations by pulling records from multiple databases, gathering information on a wide range of metrics and building specialized reports to provide a comprehensive view...
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IT Assets Management Specialist
hace 6 días
Tijuana, México Seguros Confie A tiempo completo**Job Information**: - Department Name- IT - Job Type- Full time - Industry- Technology - Service Now Ticket- INC1400990 - Modality- Hybrid - Work Experience- 1-3 years - Assigned Recruiter Contact- Date Opened- 12/15/2025 - City- Tijuana - State/Province- Baja California - Country- Mexico - Zip/Postal Code- 22225 - The IT Asset Management Specialist is...
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IT Assets Management Specialist
hace 4 días
Tijuana, México Seguros Confie A tiempo completo**Job Information**:- Department Name- IT- Job Type- Full time- Industry- Technology- Service Now Ticket- INC - Modality- Hybrid- Work Experience- 1-3 years- Assigned Recruiter Contact- Date Opened- 12/15/2025- City- Tijuana- State/Province- Baja California- Country- Mexico- Zip/Postal Code- 22225- The IT Asset Management Specialist is responsible for...
