Contact Center Support Specialist
hace 2 semanas
**Contact Center Support Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:The Contact Center Support Specialist is the first point of contact for spare parts for robots and attachments customers and business partners of the Robotics & Discrete Automation in San Luis Potosi. In this role and using your customer service skills and knowledge, you will aid team by reacting to customer inquiries.**This position reports to**:Business Manager - Portfolio**Your responsibilities**:- Delivering effective solutions to customers with order-related queries by coordinating with internal resources to resolve the issue.- Monitoring the status of orders.- Ensuring that inquiries are resolved and providing assistance in any necessary escalation.- Ensuring a positive customer experience by giving them regular updates and clarification.- Observing the overall process and trends across inquiries and identifying improvement areas.**Your background**:- Engineering or bachelor's degree completed.- 1-2 years of Customer support experience.- Experience in management of purchase orders.- SAP and salesforce experience.- Willingness to travel.- Valid visa and passport are desirable.- Advanced English level.**More about us**:
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Specialist - Customer Contact Center
hace 2 semanas
México ABB A tiempo completo**Specialist - Customer Contact Center**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...
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Contact Center Support Specialist Multilingual
hace 4 días
De México ABB A tiempo completo**Contact Center Support Specialist Multilingual - English, French and German.**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions....
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Contact Center Support Specialist Multilingual
hace 2 días
De México ABB A tiempo completo**Contact Center Support Specialist Multilingual - English, French and German.**:**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions....
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Contact Center Agent
hace 4 días
México ABB A tiempo completo**Contact Center Agent**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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Contact Center Agent
hace 2 días
México ABB A tiempo completo**Contact Center Agent**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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Supervisor Ventas
hace 5 días
México CONNECT CENTER A tiempo completo¿Quiénes somos? Empresa enfocada a desarrollar soluciones integrales para mejorar las interacciones con los clientes e incrementar la experiência del cliente, a través de procesos, Contacto Center y Tecnología. DESCRIPCION GENERAL DEL PUESTO Supervisar la campaña de ventas para productos de infomerciales **Requisitos**: - Bachillerato trunco - 1...
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Sales Support Specialist
hace 1 semana
México ABB A tiempo completo**Sales Support Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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Bilingual Contact Center Sr Specialist
hace 7 días
México Nielsen A tiempo completoAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep...
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Support Ops Specialist
hace 3 semanas
Edo. de México Onyx CenterSource A tiempo completoReports to the Manager of Support Operations.The Support Operations Specialist - Client Support is the primary contact and support for clients in theiruse of Onyx products. This role has accountability to the Manager of Support Operations and maintainsclose working relationships with Client Support teams and other Onyx stakeholders. The SupportOperations...
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Associate Specialist, Contact Center-3
hace 2 semanas
Ciudad de México Mastercard A tiempo completoOur Purpose - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build _a sustainable economy_ where everyone can prosper. We support a wide range of digital payments choices, making _transactions secure,_ simple, smart and accessible. Our technology and innovation,...
