Customer Service

hace 3 semanas


Agua Blanca, México Maicitos Mx A tiempo completo

Vacante**:Customer Service - Medio Tiempo****¿Eres organizado, comunicativo y te interesa crecer profesionalmente en una empresa en expansión?**En **Maicitos**, buscamos a una persona comprometida con el servicio al cliente, con capacidad analítica y actitud de mejora continua.**¿Qué harás en el día a día?**- Atender incidencias y dar seguimiento a solicitudes de clientes.- Monitorear la calidad del servicio y detectar áreas de mejora.- Generar reportes de desempeño por zonas.- Dar de alta y baja a clientes en nuestra base de datos.- Supervisar KPIs clave del área.- Diseñar e implementar procesos de mejora para optimizar la experiência del cliente.**Horario**:- Lunes a viernes de 11:00 am a 5:00 pm (con 1 hora de descanso). Sabados de 9:00 am- 2:00pm- Modalidad **mixta**: trabajo remoto con algunos días presenciales (según acuerdo).**Ofrecemos**:- Sueldo base**:$7,000 MXN mensuales**:- **Prestaciones de ley**:- **Bono por buen desempeño**:- **Oportunidad de crecimiento dentro de la empresa**:- Experiência real en atención al cliente, análisis de datos y mejora de procesos.**Requisitos**:- Excelente trato con el cliente y actitud de servicio.- Comunicación asertiva y efectiva.- Conocimiento y manejo de Google Sheets, Excel y dashboards.- Trabajo en equipo y autogestión.- Contar con **computadora propia**.- Estudios en carreras como **Negocios, Administración, Ingeniería Industrial, Servicio al Cliente o afines**.**Abierto a recién egresados.** Si tienes ganas de aprender y crecer, este es tu lugar.Tipo de puesto: Medio tiempoSueldo: $7,000.00 - $8,800.00 al mesHoras previstas: 30 por semanaBeneficios:- Aumentos salariales- Descuentos y precios preferenciales- Horarios flexibles- Opción a contrato indefinidoPago complementario:- Bono trimestralTipo de jornada:- Incluye fines de semana- Lunes a viernesPregunta(s) de postulación:- Cuántos años tienes en Experiência en servicio al cliente?Lugar de trabajo: remoto híbrido en 45235, Agua Blanca, Jal.Fecha de inicio prevista: 25/04/2025



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