Claims Call Center Specialist I
hace 3 semanas
Job Summary:The Claims FNOL Associate II serves as initial contact for basic claims reporting. This role is responsible for guiding the caller to the appropriate party based on their need and the relevant policy or claim and performing basic clerical duties.Key Responsibilities:- Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)- Retrieves, prints, and faxes, or mails supporting documentation to vendors or others as directed- Takes first notice of loss claims, explains the basic claim process, and provides information of a general nature to customers- Receives, screens, and routes incoming telephone calls and other electronic correspondence- Contacts or receives contact from customer or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards- Follows established guidelines specific to each claim report or inquirySupervisory Responsibilities:This job does not have supervisory dutiesPreferred Qualifications:Education and Experience- High School diploma or equivalent experienceCertificates, Licenses, Registrations- NoneFunctional Skills- Ability to empathize with customer- Performs routine tasks of basic complexity under general supervision- Knowledge of Excel and Word- Good organization skills with timely follow-up skills- Good oral and written communication skills- May need to be bilingual in English and SpanishIntegon, a Great Place to Work, provides innovative technology and customer support services to major personal lines insurance providers, including Fortune 100 companies rated A+ (Superior), by A.M. Best, for financial strength.
-
Claims Support Specialist $21,000 Monthly
hace 15 horas
Tijuana, México CONFIE A tiempo completo**Join the Coolest Call Center in Tijuana!**:**Confie** is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business.**Important**:- ** A minimum B2 level of English is required...
-
Claims Call Center Specialist
hace 4 semanas
Tijuana, México Integon Service Co. A tiempo completo**Position fully Bilingual and on site in Tijuana Only****Primary Purpose**:Answer questions pertinent to an existing insurance claim (e.g. insured was involved in a car accident, etc.) and determine appropriate course of action. Initial loss taking and claim set-up includes but is not limited to: recognizing and opening appropriate exposures based on facts...
-
Claims Call Center Specialist
hace 4 semanas
Tijuana, México Integon Service Co. A tiempo completo**POSITION ONSITE IN TIJUANAN ONLY****Primary Purpose**:Answer questions pertinent to an existing insurance claim (e.g. insured was involved in a car accident, etc.) and determine appropriate course of action.Initial loss taking and claim set-up includes but is not limited to: recognizing and opening appropriate exposures based on facts of loss, documenting...
-
Claims Call Center Specialist
hace 4 días
Tijuana, México Integon Service Co. A tiempo completo**Position Onsite in Tijuana Only** **Primary Purpose**: Answer questions pertinent to an existing insurance claim (e.g. insured was involved in a car accident, etc.) and determine appropriate course of action. Initial loss taking and claim set-up includes but is not limited to: recognizing and opening appropriate exposures based on facts of loss,...
-
Claims Call Center Specialist
hace 14 horas
Tijuana, México Integon Service Co. A tiempo completo**Position fully Bilingual and on site in Tijuana Only** **Primary Purpose**: Answer questions pertinent to an existing insurance claim (e.g. insured was involved in a car accident, etc.) and determine appropriate course of action. Initial loss taking and claim set-up includes but is not limited to: recognizing and opening appropriate exposures based on...
-
Agentes para Call Center
hace 4 semanas
Tijuana, México Prestige Call Center A tiempo completoContamos con posiciones disponibles como AGENTE TELEFONICO BILINGÜE- Capacitación pagada- Horario de lunes a viernes- Pago semanal de manera puntual- Ambiente laboral sano y respetuosoSolo debes contar con:- Experiência trabajando en call center- Inglés fluido- Trato amable y coordial- Apego a normas y procedimientosPOSTULATE Y EMPIEZA A TRABAJAR...
-
Claims Call Center Specialist I
hace 4 semanas
Tijuana, México Allstate A tiempo completoIntegon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs.It's how we've become industry leaders in property and casualty insurance servicing.We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal...
-
Agentes para Call Center
hace 14 horas
Tijuana, México Prestige Call Center A tiempo completoContamos con posiciones disponibles como AGENTE TELEFONICO BILINGÜE - Capacitación pagada - Horario de lunes a viernes - Pago semanal de manera puntual - Ambiente laboral sano y respetuoso Solo debes contar con: - Experiência trabajando en call center - Inglés fluido - Trato amable y coordial - Apego a normas y procedimientos POSTULATE Y EMPIEZA A...
-
Agente Call Center
hace 3 semanas
Tijuana, México Call center Tijuana A tiempo completoBuen dia a todos."OPORTUNIDAD LABORAL"Hola a todos, en la empresa que trabajo estan solicitando personal.Ubicación Tijuana. Torres y Otay.Salario 3800 a 4200mxn pago semanal.Bonos de hasta 200usd.Requisitos ingles intermedio-avanzado.Es un call center se reciben llamadas 50/50, mitad en español y mitad en ingles.Horario 48 hrs de lunes a Viernes.Son 3...
-
Call Center Quality Assurance Analyst Jr
hace 2 semanas
Tijuana, México Sunrise Call Center A tiempo completoReview agents’ conversations across all contact touchpoints to measure teams’ performance and track customer support quality. - Contribute to call calibration sessions to evaluate agent performance. - Identify lapses in agents’ performance and provide constructive feedback for improvement. - Engage in customer listening to identify customer pain points...
