Project Manager

hace 2 semanas

Querétaro, México Microsoft A tiempo completo

As a Microsoft Data Center Project Manager (DCPM), you will perform different projects associated with the DC. It may include:- Deployment projects- Special projects- Construction projects- Compliance projects and requeriments- Internal programs (automation, process improvement, etc.)- PM workload coordinationThis job will allow you to build a solid understanding of data center procedures, engage in collaboration across various teams as well as provide mentorship across data centers by sharing best practices.**This role is based in Queretaro. For this role we do offer national relocation benefits whithin Mexico only. No international relocation. This is an on-site role but, depending on business need, you might be able to work up to two days per week remotely.**Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.**Responsibilities**:- Act as a facilitator for the PMs team to implement the improvements that have been identified, as well as to manage their implementation with the different data center teams.- Support projects associated with the Data Center that requires automation or time reduction.- Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.- Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.- Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with mínimal disruption to the client/customer and business.- Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.- Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.- Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.- Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs.- In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.- Embody our culture and values.**Qualifications**:- PM demonstrable skills:- Planning- Coordination- Follow Up- Risk Management- Communication- Negotiation- 1 year of experience in Data Center- High School Diploma or equivalent- 2 years of experience leading **continuous improvement**projects.- 2 years of experience in **cross-functional collaboration**.- 1 years of experience pursuing **automation**.- Demonstrates proficiency in both written and spoken English and Spanish.- Agile experience required.

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