Customer Service Analyst 2-support
hace 4 días
Customer Service Analyst 2-Support- W**Applicants are required to read, write, and speak the following languages***: English, Spanish**Detailed Description and Job Requirements**As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with little direction from management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters. This position may provide you an opportunity to be "proactively responsible" for support for our top revenue and strategic customers.**Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.****Job**: Support**Location**: MX-MX,Mexico-Guadalajara/Zapopan**Job Type**: Regular Employee Hire**Organization**: Oracle
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Customer Service Analyst 2
hace 2 semanas
Guadalajara, México Oracle A tiempo completoCustomer Service Analyst 2 - Support- Z4**Applicants are required to read, write, and speak the following languages**: English**Preferred Qualifications****Global Customer HUB Engineer**The role of Global Customer HUB is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to internal customers and...
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Customer Service Analyst 2
hace 1 semana
Guadalajara, México Oracle A tiempo completoCustomer Service Analyst 2 - Support-22000CYI **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **Global Customer HUB Engineer** The role of Global Customer HUB is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to internal...
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Customer Service Analyst 2-support
hace 4 días
Guadalajara, México Oracle A tiempo completoCustomer Service Analyst 2-Support-2200044W **Applicants are required to read, write, and speak the following languages***: English, Spanish **Detailed Description and Job Requirements** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer...
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Customer Service Analyst 2
hace 1 semana
Guadalajara, México Oracle A tiempo completoCustomer Service Analyst 2-220001RB **Applicants are required to read, write, and speak the following languages**: English, Portuguese **Preferred Qualifications** **Global Customer HUB Engineer** The role of Global Customer HUB is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to internal...
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Customer Service Analyst 1-support
hace 2 semanas
Guadalajara, México Oracle A tiempo completoCustomer Service Analyst 1-Support-22000AI3**Applicants are required to read, write, and speak the following languages***: English**Preferred Qualifications****Global Customer HUB Engineer**The role of Global Customer HUB is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to internal customers...
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Customer Service Analyst 1-support
hace 2 semanas
Guadalajara, México Oracle A tiempo completoCustomer Service Analyst 1-Support-2200053G **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** **Global Customer HUB Engineer** The role of Global Customer HUB is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to internal...
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Support Analyst
hace 1 semana
Guadalajara, México Link Consulting Services A tiempo completo**Support Analyst** The Technical Support Analyst serves as a key customer contact for troubleshooting technical issues, analyzing complex systems, and providing accurate and timely resolutions to ensure customer satisfaction and operational success. The Technical Support Analyst provides highly specialized technical support to customers by leveraging...
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Bilingual Customer Service Representative
hace 17 horas
Guadalajara, Jalisco, México Support Zebra A tiempo completoSupportZebra is urgently hiring Bilingual Customer Support Representatives to assist a U.S.-based company specializing in LLC formation and renewal services. As a Support Representative, you will provide high-quality service via phone, chat, or email to help business owners manage their company formation, renew their subscriptions and licenses, and resolve...
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Customer Service Analyst
hace 2 días
Guadalajara, México Noralogic contrataciones A tiempo completoCustomer Service Analyst **This role can be performed remotely** Responsible of customer orders processing and management, close follow up to product supply to be shipped. Attend customer inquiries on warranties or complaints. Liaison between sales and operation to ensure on time shipments to customers. **Make sure all Orders are processed on time and...
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Customer Service Analyst
hace 12 horas
Guadalajara, México Noralogic contrataciones A tiempo completoCustomer Service Analyst**This role can be performed remotely**Responsible of customer orders processing and management, close follow up to product supply to be shipped. Attend customer inquiries on warranties or complaints. Liaison between sales and operation to ensure on time shipments to customers. **Make sure all Orders are processed on time and continue...
