Customer Service On-site Pm Shift
hace 4 semanas
**Join Our Team as a Intake Specialist**Are you bilingual in English and Spanish and looking for an exciting opportunity to work onsite with a U.S.based law firm? We are hiring a **Legal Intake Specialist** to join our team**Responsibilities**:As a Legal Intake Specialist, you will:- Serve as the first point of contact for potential clients, providing excellent customer service.- Gather and document critical information related to client cases.- Conduct preliminary assessments to determine case eligibility.- Schedule consultations and follow up with clients as needed.- Maintain accurate and organized records in our case management system.- Collaborate with attorneys and other team members to ensure seamless case intake processes.- Handle client inquiries and provide timely updates regarding their cases.**Requirements**:- Proficiency in English and Spanish (written and spoken).- Strong communication and interpersonal skills.- Attention to detail and the ability to multitask in a fast-paced environment.- Experience in customer service, administrative roles, or a legal setting is a plus.- This is an Onsite. Position and has the option for 6 days of work and 1 of rest in the weekend_Tipo de puesto: Tiempo completoSueldo: A partir de $18,500.00 al mesLugar de trabajo: Empleo presencial
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Customer Service Representative
hace 2 semanas
Zapopan, México Intugo Call Center A tiempo completo**We are looking a bilingual customer service****Requirements**:English (C1 Profiency).Profiencient in Microsoft Word Package and Gmail.Organized, communicative, flair for customer experience/ serviceAbility to handle high volume client intake, familiarity with case management systems.**SHIFT**:MONDAY THROUGH FRIDAY ***** TO ***** (CHECK REQUISITION)On site,...
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Customer Service Specialist
hace 2 semanas
Zapopan, México Intugo A tiempo completo_Advanced english skills required_- This is a fully on-site position in Guadalajara, Jalisco_**RESPONSIBILITIES***INVESTIGATE, RESOLVE AND DOCUMENT ALL CUSTOMER COMPLAINTS*INPUTTING ALL COMPLAINTS ONTO LEADTRAKS- HANDLING COMPLAINTS ACCORDANCE WITH THE COMPANYS GUIDELINES AND POLICIES- RESOLVE COMPLAINTS OR PROPOSE SOLUTIONS- COMMUNICATION WITH THE CUSTOMER...
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Customer Service Representative
hace 1 semana
Zapopan, México Intugo A tiempo completo_Advanced english skills required_- This is a fully on-site position in Guadalajara, Jalisco_**RESPONSIBILITIES**1. TAKE INBOUND CALLS FROM OUR CUSTOMERS RELATED TO DIFFERENT CUSTOMER SERVICES SITUATIONS2. TAKE PAYMENTS AND KNOW HOW TO GUIDE CUSTOMERS TO MAKE PAYMENTS ON THEIR OWN3. KNOW HOW TO READ LOAN BALANCES AND MAKE PAYMENT ADJUSTMENTS4. COMMITMENT TO...
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Bilingual Customer Service Representative
hace 7 días
Zapopan, México Intugo A tiempo completo_Advanced english skills required_ - This is a fully on-site position in Guadalajara, Jalisco_ **RESPONSIBILITIES** 1. TAKE INBOUND CALLS FROM OUR CUSTOMERS RELATED TO DIFFERENT CUSTOMER SERVICES SITUATIONS 2. TAKE PAYMENTS AND KNOW HOW TO GUIDE CUSTOMERS TO MAKE PAYMENTS ON THEIR OWN 3. KNOW HOW TO READ LOAN BALANCES AND MAKE PAYMENT ADJUSTMENTS 4....
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Bilingual Customer Service Agent
hace 1 semana
Zapopan, México Intugo A tiempo completo_Advanced english skills required_- This is a fully on-site position in Guadalajara, Jalisco_**RESPONSIBILITIES**1. TAKE INBOUND CALLS FROM OUR CUSTOMERS RELATED TO DIFFERENT CUSTOMER SERVICES SITUATIONS2. TAKE PAYMENTS AND KNOW HOW TO GUIDE CUSTOMERS TO MAKE PAYMENTS ON THEIR OWN3. KNOW HOW TO READ LOAN BALANCES AND MAKE PAYMENT ADJUSTMENTS4. COMMITMENT TO...
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Bilingual Customer Service Representative
hace 1 semana
Zapopan, México Intugo A tiempo completo_Advanced english skills required_- This is a fully on-site position in Guadalajara, Jalisco_**RESPONSIBILITIES**1. TAKE INBOUND CALLS FROM OUR CUSTOMERS RELATED TO DIFFERENT CUSTOMER SERVICES SITUATIONS2. TAKE PAYMENTS AND KNOW HOW TO GUIDE CUSTOMERS TO MAKE PAYMENTS ON THEIR OWN3. KNOW HOW TO READ LOAN BALANCES AND MAKE PAYMENT ADJUSTMENTS4. COMMITMENT TO...
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Customer Service Specialist
hace 2 semanas
Zapopan, México Intugo A tiempo completo_ADVANCED ENGLISH SKILLS REQUIRED (C1 OR C2 PROFICIENCY)_ - THIS IS A FULLY ON SITE POSITION IN GUADALAJARA, JALISCO_ - HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED_ THIS POSITION PROVIDES HIGH-QUALITY TELEPHONIC SUPPORT TO POTENTIAL NEW LAW FIRM/ATTORNEY CUSTOMERS THROUGH A LEGAL INTAKE PROCESS. **RESPONSIBILITIES**: - RECEIVE INTAKES FOR LEGAL SITUATIONS...
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Back Office Customer Service
hace 4 semanas
Zapopan, México TATA Consultancy Services (TCS) A tiempo completo**Job Description - Customer Service Associate****Business Unit - Finance****Role Name - **Associates - Finance Customer Service**Reporting to - **Team Lead**Preferred Experience Range - **1-4 Years of relevant experience**Location**:- **Address**:Av. Paseo del Nte. 4495B, Technology Park, 45222 Zapopan, Jal.**Shift Timings - **Flexible with shifts**Key...
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Back Office Customer Service
hace 1 semana
Zapopan, México TATA Consultancy Services (TCS) A tiempo completo**Job Description - Customer Service Associate****Business Unit - Finance****Role Name - **Associates - Finance Customer Service**Reporting to - **Team Lead**Preferred Experience Range - **1-4 Years of relevant experience**Location**:- **Address**:Av. Paseo del Nte. 4495B, Technology Park, 45222 Zapopan, Jal.**Shift Timings - **Flexible with shifts**Key...
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Customer Service Specialist
hace 4 semanas
Zapopan, México Intugo A tiempo completo_Advanced english skills required_- This is a fully on-site position in Guadalajara, Jalisco_**RESPONSIBILITIES**1. TAKE INBOUND CALLS FROM OUR CUSTOMERS RELATED TO DIFFERENT CUSTOMER SERVICES SITUATIONS2. TAKE PAYMENTS AND KNOW HOW TO GUIDE CUSTOMERS TO MAKE PAYMENTS ON THEIR OWN3. KNOW HOW TO READ LOAN BALANCES AND MAKE PAYMENT ADJUSTMENTS4. COMMITMENT TO...
