Salesforce Developer

Overview

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Location: Onsite 4 days a week in Mexico City

Insight Global is looking for a Salesforce Developer to join one of our clients out of Mexico City, MX. This position is onsite 4 days a week in Mexico City, MX. This team is transforming all legacy systems to modern applications. The primary responsibility of the Salesforce Developer will be building agent servicing/service cloud. This current service platform is a legacy application in Dynamics and this individual will be helping re-write that into Salesforce alongside another team member.

Responsibilities

• Design and deliver Salesforce solutions on Sales Cloud, Marketing Cloud, Service Cloud, Experience Cloud, and MuleSoft platform
• Play technical SME role on projects to design Salesforce solution design, provide technical walkthroughs to Salesforce developers and client feature owners
• Provide technical leadership on projects by guiding junior team members to follow Salesforce best practices
• Act as a key resource for Salesforce technical delivery — build, system testing handover/coordination, technical documentation and deployment activities
• Lead review of features/user stories, convert functional requirements to technical requirements, estimate user stories, plan team capacity, and work with Product Managers
• Identify gaps in functional/business requirements and discuss changes with functional and business product owners to align with Salesforce product stack and architecture
• Design integrations between Salesforce and external applications using REST, SOAP APIs, OAuth and Single Sign-On
• Migrate changes from development to test to production environments using CI technologies like Salesforce DX, Jenkins and ANT
• Manage risks, issues and cross-dependencies; communicate with internal teams and clients to address technical design and functional gaps
• Debug and resolve technical issues or defects in the production system
• Assist in writing technical approaches and design documentation as required
• Collaborate with Product Managers to include continuous technical improvement in the Product Line roadmap
• Work with Architects to reduce complexity across the portfolio, enhance interoperability, and inform key design decisions
• Innovate and operate with an iterative, agile and user-centric perspective

Qualifications

• 7-8 years of development experience
• At least 1 Salesforce certification
• Salesforce Certified Platform Developer II
• Salesforce Certified Service Cloud Consultant
• Student mentality/motivated to learn

Nice to have

• Hands-on experience – dragging/dropping components

Benefits

Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Motor Vehicle Manufacturing