Project Manager, Technical Service Management

hace 6 días

Tlaquepaque, México Hewlett Packard A tiempo completo

**About the Role****Key Responsibilities**- Lead and manage ServiceNow implementation and enhancement projects from initiation to completion.- Define project scope, objectives, timelines, and deliverables in collaboration with stakeholders.- Develop detailed project plans, track progress, and ensure timely completion of milestones.- Facilitate communication between technical teams, business users, and leadership to align project goals.- Identify project risks, issues, and dependencies, and implement mitigation strategies.- Oversee budget, resource allocation, and vendor relationships as needed.- Ensure compliance with ITIL best practices and organizational governance standards.- Drive continuous improvement by analyzing project outcomes and implementing lessons learned.- Provide regular project status updates and reports to stakeholders.- Support change management efforts to drive user adoption and successful deployment of ServiceNow solutions.**Required Qualifications****Qualifications & Requirements**:- Bachelor's degree in Project Management, Business, Information Technology, or a related field (or equivalent experience).- 10+ years of experience in IT project management, with at least 5 years focused on ServiceNow projects.- Project Management Professional (PMP), Certified Scrum Master (CSM), or equivalent certification preferred.- Strong understanding of ServiceNow platform capabilities, ITSM, CMDB, ITOM, and related modules.- Experience with Agile and SCRUM methodologies and Agile 2.0 / SAFe in ServiceNow.- Excellent organizational, problem-solving, and leadership skills.- Ability to manage multiple projects simultaneously and work in a fast-paced environment.- Strong communication and stakeholder management skills.**Preferred Qualifications**:- Experience with large-scale ServiceNow implementations or migrations.- Familiarity with ServiceNow development processes, integrations, and best practices.- ITIL v4 Foundation certification.- Experience managing cross-functional teams and vendor partnerships.**Personal qualities**- Integrity- Teamwork- Communication- Customer Focus- Problem Solving- Initiative- Growth Mindset** Knowledge & Skills**- Project management- Project planning- Information technology (IT)- Systems integration- Project management software- Process improvements- Infrastructure design- Security management- Risk management- Internal communications- Contract management- Project controls**Cross-Org Skills**- Effective Communication- Results Orientation- Learning Agility- Digital Fluency- Customer Centricity**Impact & Scope**- Impacts function and leads projects requiring understanding of multiple disciplines or areas of HP.**Complexity**- Uses managerial concepts and company objectives to resolve issues in creative and effective ways.**Disclaimer**LI-POST

  • Project Manager, Technical Service Management

    hace 6 días

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **About the Role** **Key Responsibilities** - Lead and manage ServiceNow implementation and enhancement projects from initiation to completion. - Define project scope, objectives, timelines, and deliverables in collaboration with stakeholders. - Develop detailed project plans, track progress, and ensure timely completion of milestones. - Facilitate...

  • Project Manager, Audit and Compliance Management

    hace 7 días

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job Summary**The **DAO Data Operations and Control Tower - Audit and Compliance Management** team is looking for an experienced, detail-oriented **SOX Audit Project Manager**. This role involves overseeing the planning, execution, and management of Sarbanes-Oxley (SOX) compliance audits, leading cross-functional teams to assess and improve internal...

  • Project Manager, Audit and Compliance Management

    hace 1 semana

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job Summary** The **DAO Data Operations and Control Tower - Audit and Compliance Management** team is looking for an experienced, detail-oriented **SOX Audit Project Manager**. This role involves overseeing the planning, execution, and management of Sarbanes-Oxley (SOX) compliance audits, leading cross-functional teams to assess and improve internal...

  • Technical Program Manager

    hace 13 horas

    Tlaquepaque, Jalisco, México HP A tiempo completo

    Technical Program ManagerDescription -Job Summary• This role is responsible for ensuring hands-on program management during analysis, design, development, testing, implementation, and post-implementation phases of a software feature, solution, or product. The role requires strong leadership, communication, and technical expertise to navigate challenges,...

  • Technical Program Manager

    hace 8 horas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job Summary** - This role is responsible for ensuring hands-on program management during analysis, design, development, testing, implementation, and post-implementation phases of a software feature, solution, or product. The role requires strong leadership, communication, and technical expertise to navigate challenges, coordinate cross-functional teams,...

  • Factory Services Project Management Intern

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    Four-year university students who are working in a technical internship role at hp during their study or in summer breaks between university semesters.**_ Education and Experience Required: _**High School Degree 4th Year of University completed-typically a technical degree specialization.**_ Responsibilities: _**Four-year university students who are working...

  • Project Manager Ii

    hace 4 semanas

    Tlaquepaque, México Hella A tiempo completo

    **Project Manager II**Location Tlaquepaque, Mexico**Pacesetting.Passionate.Together.** HELLA, one of the leading automotive suppliers worldwide, has shaped the industry with innovative lighting systems and vehicle electronics.In addition, the company is one of the most important partners of the aftermarket and independent workshops.What motivates us: Shaping...

  • Software Project Manager

    hace 3 semanas

    Tlaquepaque, México Hella A tiempo completo

    **SOFTWARE PROJECT MANAGER - BODY (HYBRID)**Location Tlaquepaque, Mexico**Pacesetting. Passionate. Together.** HELLA is a listed, internationally positioned automotive supplier operating under the umbrella brand FORVIA. Within this de facto group, HELLA stands for high-performance lighting technology and automotive electronics. At the same time, the Company...

  • Analista de Project Managment

    hace 3 semanas

    Tlaquepaque, México FOXCONN GDL A tiempo completo

    Bachelor’s degree in Engineering, Finance, Business, or related field- +5 years of experience in program/project management with financial accountability- Experience in industrial, manufacturing, or technical service environments- Knowledge of standard costing and variance analysis (std vs actual)- Advanced Excel (financial models, pivot tables, macros...

  • Quality Project/program Management

    hace 2 semanas

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job Summary**- This role is responsible for managing and leading a quality program to promote quality culture and drive quality improvements, identifying potential risks, and integrating new technologies into quality projects and programs. The role develops schedules, budgets, and resource plans, as well as manages project teams and activities to ensure...