Systems Reliability Engineer

hace 3 semanas

Ciudad de México Nutanix A tiempo completo

**Hungry, Humble, Honest, with Heart.****The Opportunity**We are looking for an accomplished Systems Reliability Engineer to support our cloud solution in the field and provide an enriched and successful product experience to our customers leveraging our private cloud solution.**About the Team****Support at Nutanix**We are top-notch engineers from leading virtualization, compute, and networking companies with the ability to handle all problems that come our way. Working closely with Sales and Software Engineers, the support team acts as our customers’ champions.If you have a passion for working as a team, getting the job done well and always striving for more with an interest of how it can impact businesses, we want to talk with you.**Your Role**- Work directly with our customers to troubleshoot, debug, reproduce and resolve complex technical issues.- Work with our developers to identify defects and opportunities for product improvement.- Participate in incident management and root cause analysis (RCA) for critical issues.- Improve the serviceability of the product by testing new features and developing tools to scale our deployments and auto-support infrastructure.- Provide an analysis of our existing customer base to avoid and minimize risks in the install base.- Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations.- Collaborate with technology partners (e.g., VMware, Citrix, Microsoft, AWS) to resolve issues and push improvements in our ecosystem.- Develop and contribute to internal and external knowledge bases and drive continuous improvement in everything we do.- Provide support on weekdays and off-hours on an as-needed and scheduled rotational basis.**What You Will Bring**- Minimum 2 years relative working experience- Excellent written and verbal communication skills - you’re able to work with a wide variety of people and collaborate with geographically distributed teams and effectively communicating everything from data points to critical feedback.- Customer Obsession - you're passionate about delivering a high-quality support experience and providing customers with the tools they need to succeed. You judge our own success by the success of the team and the happiness of our customers.- Professional expertise in troubleshooting at least two of the following: Virtualization (preferably VMware ESXi), Networking (preferably layer 2/3), Linux Systems (preferably CLI administration), DevOps, Cloud or Enterprise Storage.- Communication: Proficient in both written and verbal communication, with the ability to collaborate across geographically dispersed teams and effectively relay everything from data points to critical feedback.- Strong analytical and problem-solving skills.- Degree in Engineering or Computer Science preferred.- Fluent proficiency in English.**Work Arrangement**Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.

  • Manufacturing Systems

    hace 5 horas

    ciudad juarez, México Invisibles Systems A tiempo completo

    A technology company is seeking a Manufacturing Software Engineer to design, develop, and maintain software tools that support manufacturing operations. The ideal candidate will have 5-7 years of experience in building scalable web applications and a strong understanding of software reliability in manufacturing settings. This role will involve integrating...

  • Site Reliability Engineer

    hace 6 horas

    Ciudad de México The Functionary A tiempo completo

    Senior Site Reliability Engineer We are looking for a Senior Site Reliability Engineer to build and maintain reliable, high‑capacity, and high‑performing systems that support our mission to protect and improve customer platforms, with a strong focus on reliability, security, performance, cost, and operational excellence. As a Site Reliability Engineer on...

  • Site Reliability Engineer

    hace 2 semanas

    Ciudad de México ITJ A tiempo completo

    Site Reliability Engineer (SRE). The Site Reliability Engineering team constantly practices the DevOps mindset to build and deploy distributed, fault-tolerant systems at scale. As part of this team, you will work with developers, operations, and product sponsors to help design, build, and deploy the critical infrastructure needed. Essential Duties Include,...

  • Site Reliability Engineer – Azure DevOps

    hace 2 semanas

    méxico EPAM Systems A tiempo completo

    Site Reliability Engineer – Azure DevOps 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a...

  • Site Reliability Engineer

    hace 3 semanas

    Ciudad de México Atos A tiempo completo

    **Job Applicant Privacy Notice**:**Site Reliability Engineer**:- Publication Date: Jan 8, 2025- Ref. No: - Location: Mexico City, MX**_Site Reliability Engineer_**Certain Scripting experience in languages like Java or Python or Shell scripting.- +3 years of significant experience in working as Site Reliability Engineer- Strong in Terraform, Ansible, Packer,...

  • Site Reliability Engineer

    hace 6 horas

    Ciudad de México Royal Caribbean Group A tiempo completo

    Join to apply for the Site Reliability Engineer role at Royal Caribbean Group 1 week ago Be among the first 25 applicants Join to apply for the Site Reliability Engineer role at Royal Caribbean Group Get AI-powered advice on this job and more exclusive features. Journey with us! Combine your career goals and sense of adventure by joining our incredible team...

  • Engineer, Application Systems

    hace 2 semanas

    Ciudad de México CompuCom Systems, Inc. A tiempo completo

    Why CompuCom? (Overview): The Engineer will be responsible for overseeing all design, code, testing, implementation, and maintenance within a components, develop, and implement code for custom cloud, packaged cloud apps, and/or on-prem technical platforms. Engineer will document technical design, system flow diagrams and Operational guides, code, test...

  • Site Reliability Engineer, Infra

    hace 6 horas

    Estado de México Resend A tiempo completo

    Site Reliability Engineer, Infra (Americas) Join to apply for the Site Reliability Engineer, Infra (Americas) role at Resend . Americas / Remote / Full‑time Resend is building the most accessible email platform for developers. As we’ve grown to over 15 K customers and continue to onboard thousands of new users every day, the challenge of maintaining a...

  • Site Reliability Engineer

    hace 1 semana

    Ciudad de México Thomson Reuters A tiempo completo

    Are you passionate about the chance to bring your extensive technical experience to drive the Site Reliability Engineering team using industry best practices in a world class company? Thomson Reuters ONESOURCE Platform’s SRE team is looking for a Site Reliability Engineer who will provide hands-on technical skills and share industry best practices with...

  • Site Reliability Engineer

    hace 6 horas

    méxico ITJ A tiempo completo

    Mid-level Site Reliability Engineer (SRE). The Site Reliability Engineering team constantly practices the DevOps mindset to build and deploy distributed, fault-tolerant systems at scale. As part of this team, you will work with developers, operations, and product sponsors to help design, build, and deploy the critical infrastructure needed. Essential Duties...