Jr Customer Service Representative

hace 2 días

Aguascalientes, México Flex LTD A tiempo completo

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Customer Service Representative located in Aguascalientes Site.The Customer Service Representative role involves In charge of communicating with customers and deal with customer's inquiries.What a typical day looks like:- Handle enquiries, and resolve customer problems and complaints with care and efficiency and ensure one call resolution- Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources or demanding customers- Interpret customer needs, recognize symptoms, causes and solutions.- Identify situations in which the customer requires further explanation or training and effectively provide a solution for the customer as needed- Demonstrate clear speaking and writing skills in English, and minimize the use of jargon to best ensure customer comprehension- In charge of tracking relevant metrics and drive action items based on results KPIs.- Coordinate Order board, RMA, CMA, AR, OTD, Sales and Export Process.- SOX controls knowledge validation prices, incoterms, terms of payment and agreements.- Coordination with the warehouse and logistics area of shipments following the shipping instructions requested by the customer, comprehension incoterms and import of records.- Correct follow-up and coordination of the different operational areas involved in the planning of production and delivery of FG of a project, in order to help the client in all their requisitions, exceeding their expectations.- Monitoring of customer demand, reception of purchase orders and coordination with material and production control for the manufacture of the models requested as a priority by the customer- Business and Operations Knowledge EDI, CTO, BTO, BTF, Bilateral and Triangular Invoicing Process.- Create CMF, MRF and PQR.- Involve in CFT, Operations and customer meetings.The experience we’re looking to add to our team:- Recent graduate- BS degree in Business Administration, Business, Engineering, Commerce or similar- Basic experience in similar position in the electrical manufacturing industry- Advanced English (mandatory)- Experience in customer communication- MS Office.- Advanced Excel- Analytical- Ability to read, research, and interpret general business periodicals, professional journals, financial reports, legal documents or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and acknowledges to questions from groups of managers, associates, vendors and/or customers.- May mentor, coach and lead other employees and/or may develop employees at other levels- Work under pressure.- Organized- ProactiveWhat you’ll receive for the great work you provide:- Competitive Salary- Life & Medical insurance- Christmas Bonus- Food Coupons- Saving Fund.- Life InsuranceAU51Job CategoryOperations**Required Skills**:Optional Skills:

  • Customer Service Representative

    hace 4 semanas

    Aguascalientes, México Flex A tiempo completo

    At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in...

  • Customer Service Representative

    hace 4 semanas

    Aguascalientes, México 1836 Property Management A tiempo completo

    **1836 Realty & Property Management****Customer Service Representative (completely remote job, but need to be located in Aguascalientes, Mx)****Hours**:Monday - Friday 8:00 am - 4:30 pm Central Time (with a 30 min lunch break)**Tasks include**:- Help prospective tenants troubleshoot lockboxes, or solve any problems with the showing or leasing process. Enter...

  • Customer Service Representative

    hace 6 horas

    Aguascalientes, México 1836 Property Management A tiempo completo

    **1836 Realty & Property Management** **Customer Service Representative (completely remote job, but need to be located in Aguascalientes, Mx)** **Hours**: Monday - Friday 8:00 am - 4:30 pm Central Time (with a 30 min lunch break) **Tasks include**: - Help prospective tenants troubleshoot lockboxes, or solve any problems with the showing or leasing...

  • Customer Service Representative

    hace 4 semanas

    Aguascalientes, México Sensata Technologies, Inc. A tiempo completo

    The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an...

  • Customer Service Representative

    hace 2 días

    Aguascalientes, México Sensata Technologies, Inc. A tiempo completo

    The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an...

  • Bilingual Customer Service Representative

    hace 4 semanas

    Aguascalientes, México CondeLeon Investment Group, LLC A tiempo completo

    CondeLeon Investment Group is hiring bilingual customer service representatives for our marketing and sales departments.We are a real estate acquisitions company based out of Raleigh, North Carolina, USA with our focus in residential real estate.Requirements:- Prior sales and customer service experience + skills are required.- A strong internet connection...

  • Customer Service Representative

    hace 1 semana

    Aguascalientes, México XtendOps A tiempo completo

    XtendOps is looking for account representatives to provide customer support to users in one of our leading companies. But let's make this job offer a bit more interesting. Let us tell you about us. We are a company with a strong focus on our people, we're innovating not just the customer service as an experience but we're solving the biggest IT questions...

  • Sales and Customer Service Manager

    hace 2 días

    Aguascalientes, México PlacidWay A tiempo completo

    **About the Role**: We are looking for a motivated and experienced **Sales and Customer Service Manager** to lead our team of Sales and Customer Service Representatives in the healthcare and medical tourism industry. You will be responsible for driving sales, ensuring exceptional customer service, and fostering a high-performance team culture. **Key...

  • Sales and Customer Service Manager

    hace 6 horas

    Aguascalientes, México PlacidWay A tiempo completo

    **About the Role**:We are looking for a motivated and experienced **Sales and Customer Service Manager** to lead our team of Sales and Customer Service Representatives in the healthcare and medical tourism industry. You will be responsible for driving sales, ensuring exceptional customer service, and fostering a high-performance team culture.**Key...

  • Customer Service Rep

    hace 5 días

    Aguascalientes, México Sensata Technologies, Inc. A tiempo completo

    The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an...