Customer Service Representative
hace 4 semanas
The Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an efficient and timely manner. Builds strong partnership internally with production, planning, logistics and business functions to identify and drive alternatives to deliver the customer order requirements.General Responsibilities- Provides guidance to customers about quantities on stock, required time to produce and deliver. Reviews customer requests related to production lead-time, assess transportation mode and service to be used based on customer coverage- Ensures proactive internal notification of customer delivery risk following Customer Impact Alert processas well as sending a proactive external notification to customers on supply risk minimum 1 week prior to the customer order schedule date- Presents in internal meetings to provide critical customer account feedback as it relates to minimum customer production requirements. Update supply coverage overview based on production plan and customer needs- Review regularly and assist in the timely resolution of customer concerns/ claims/ cares on the portals related to the delivery process- Responsible for customers on consignment / delivery more where responsibility is to maintain supply and replenishmennt of inventory levels as per contractual agreement- Leads the execution of manual order entry process withing required timeline and accuracy- Communicates with customers in the event of inventory opportunities of supplying orders at an earlier time- Identifies pull-in opportunities based on specific customer logistics / flexibility agreements- Communicate to customers first / last shipments from phase in / phase out material- Responsible for timely reviews and investigations of root cause for customer short-payments- Approve / reject chargebacks and submits respective debit / credit memos, when applicableExperience / Qualifications- A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.- Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands- Strong communication skills; oral, written and presentation- Strong organization, planning and time management skills to achieve results- Strong personal and professional ethical values and integrity- Holds self-accountable to achieving goals and standards- Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)- Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customersLI-RH1SmarterTogether- Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing- Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication- As OneSensata, we are working together to make things work togetherClick here to viewSensata Recruitment Privacy StatementClick here to view ourSensata Recruitment Privacy Statement for China
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Customer Service Representative
hace 4 semanas
Aguascalientes, México Flex A tiempo completoAt Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in...
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Customer Service Representative
hace 4 semanas
Aguascalientes, México 1836 Property Management A tiempo completo**1836 Realty & Property Management****Customer Service Representative (completely remote job, but need to be located in Aguascalientes, Mx)****Hours**:Monday - Friday 8:00 am - 4:30 pm Central Time (with a 30 min lunch break)**Tasks include**:- Help prospective tenants troubleshoot lockboxes, or solve any problems with the showing or leasing process. Enter...
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Customer Service Representative
hace 5 horas
Aguascalientes, México Sensata Technologies, Inc. A tiempo completoThe Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an...
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Jr Customer Service Representative
hace 5 horas
Aguascalientes, México Flex LTD A tiempo completoFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Customer Service Representative located in Aguascalientes Site.The Customer...
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Bilingual Customer Service Representative
hace 3 semanas
Aguascalientes, México CondeLeon Investment Group, LLC A tiempo completoCondeLeon Investment Group is hiring bilingual customer service representatives for our marketing and sales departments.We are a real estate acquisitions company based out of Raleigh, North Carolina, USA with our focus in residential real estate.Requirements:- Prior sales and customer service experience + skills are required.- A strong internet connection...
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Customer Service Representative
hace 7 días
Aguascalientes, México XtendOps A tiempo completoXtendOps is looking for account representatives to provide customer support to users in one of our leading companies. But let's make this job offer a bit more interesting. Let us tell you about us. We are a company with a strong focus on our people, we're innovating not just the customer service as an experience but we're solving the biggest IT questions...
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Sales and Customer Service Manager
hace 5 horas
Aguascalientes, México PlacidWay A tiempo completo**About the Role**: We are looking for a motivated and experienced **Sales and Customer Service Manager** to lead our team of Sales and Customer Service Representatives in the healthcare and medical tourism industry. You will be responsible for driving sales, ensuring exceptional customer service, and fostering a high-performance team culture. **Key...
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Customer Service Rep
hace 4 días
Aguascalientes, México Sensata Technologies, Inc. A tiempo completoThe Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an...
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Customer Service Rep
hace 4 días
Aguascalientes, México Sensata Technologies, Inc. A tiempo completoThe Customer Service Representative is responsible for for interacting with customers to provide information, support and problem resolution to inquiries and order status. They will serves as the customer’s main point of contact for delivery and order status. The customer service rep maintains proactive communication and acts on customer inquiries in an...
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Customer Service
hace 4 horas
Aguascalientes, México Flex A tiempo completoFlex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...
