Phones Implementation Specialist
hace 4 semanas
**About the role**As an Onboarding Specialist, you'll ensure our customers get the most out of our cloud-based VoIP phone systems. You'll work closely with clients and our internal teams to make their transition to our VoIP solutions seamless. With your technical expertise, troubleshooting skills, and unwavering commitment to exceptional customer service, you'll be the driving force behind our clients' communication transformation. This role offers an exciting opportunity to shape the future of business communication.This is a 100% remote contract position based in Mexico, Honduras, or El Salvador. Contractors will assist customers across North America.Contractors must provide their equipment (laptop, monitors, keyboard, mouse, etc.), stable internet connectivity, and dedicated workstations.- Handle number porting requests- Provide timely resolution of customer escalations, requests, or issues- Identify and communicate trends in common system issues to the Operations Manager- Take on additional duties as assigned to support the evolving needs of the role- Maintain customer satisfaction metrics and KPIs**About You**:- Proficient in written and spoken English- Technically adept and excited to learn about VoIP technology. Experience in telephony is a plus- Highly organized, detail-oriented, and excellent at multitasking- Skilled in project management and workload prioritization- Capable of handling concurrent incoming and outgoing calls- Confident, articulate, and professional communication skills- Empathetic, able to relate to customers, and proficient in conflict resolution- Quick learner in a fast-paced, technical environment- Strong intrapersonal and interpersonal skills- Effective problem-solving abilities- Time management skills for efficient ticket triage- Responsible for maintaining a suitable workspace with a computer, reliable internet, functioning webcam, microphone, and speakersPetvisor is the parent company of a family of brands that includes PetDesk, Vetstoria, WhiskerCloud, Kontak, and Groomer.io. Petvisor equips veterinary practices and pet services businesses with a suite of mobile-enabled tools, facilitating better communication, service, and client retention. The company’s innovative approach supports over 10,000 veterinary clinics, 400 grooming facilities, and over 20 million pet parents globally.We are an equal opportunity and strive for a culture where everyone feels empowered to celebrate their whole, authentic selves at work. We encourage varied approaches and points of view to cultivate an inclusive workplace where difference is valued. Diversity fuels innovation and strengthens our bond with our customers and the communities we serve.**Notice at Collection to Applicants Residing in California
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Phones Implementation Specialist
hace 1 día
Desde casa, México Petvisor A tiempo completo**About the role** As an Onboarding Specialist, you'll ensure our customers get the most out of our cloud-based VoIP phone systems. You'll work closely with clients and our internal teams to make their transition to our VoIP solutions seamless. With your technical expertise, troubleshooting skills, and unwavering commitment to exceptional customer service,...
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Implementation Specialist, Mexico
hace 5 días
Desde casa, México Shiji, US Inc. A tiempo completoSince 1998, Shiji has evolved from being the premier network system supplier in China to becoming a multi-national technology company providing software solutions and services for enterprise companies in the hospitality, food services, retail, and entertainment industries. With 70+ offices worldwide and 4,000+ employees, and Shiji Americas launching in 2016,...
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Restaurant Implementation Specialist
hace 4 semanas
Desde casa, México Mosaic Global A tiempo completoWe are looking for a full-time Implementation Specialist for an accounting firm that works with restaurants in the United States. This person must be tech-savvy, have great customer service, and have experience in Restaurant Management.Job responsibilities:- Help with the onboarding process of new clients by helping them get used to the restaurant management...
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Restaurant Implementation Specialist
hace 24 horas
Desde casa, México Mosaic Global A tiempo completoWe are looking for a full-time Implementation Specialist for an accounting firm that works with restaurants in the United States. This person must be tech-savvy, have great customer service, and have experience in Restaurant Management. Job responsibilities: - Help with the onboarding process of new clients by helping them get used to the restaurant...
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Referral Specialist
hace 1 semana
Desde casa, México HealthCare Support Staffing A tiempo completoTake advantage of a competitive salary and be a _ **Referral Specialist - Remote in New Mexico** - This exciting opportunity will require a _ **Referral Specialist**: - who can provide a high level of service and attention to their patients. If you are a_ **Referral Specialist**: **Daily Responsibilities of a Referral Specialist**: - Team member work a fax...
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Zoho Implementation Specialist
hace 4 semanas
Desde casa, México TechnoMap, LLC A tiempo completo**Zoho Implementation Specialist (Remote Contractor, ~30 hrs/week)**Location: Remote — Latin America, Mexico, or Philippines preferredCompensation: Hourly, paid weekly (competitive rates based on experience)Commitment: ~30 hours/week to start, long-term opportunityStart Date: As soon as we find the right fitContract Type: Independent contractor...
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Zoho Implementation Specialist
hace 1 día
Desde casa, México TechnoMap, LLC A tiempo completo**Zoho Implementation Specialist (Remote Contractor, ~30 hrs/week)** Location: Remote — Latin America, Mexico, or Philippines preferred Compensation: Hourly, paid weekly (competitive rates based on experience) Commitment: ~30 hours/week to start, long-term opportunity Start Date: As soon as we find the right fit Contract Type: Independent contractor...
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Ai Implementation Specialist
hace 4 semanas
Desde casa, México 2 Brothers Moving & Delivery A tiempo completo**Who we are**:At 2 Brothers Moving & Delivery our mission is to remove the pain of relocation for Portlanders and beyond. This is a remote work from home position for a company headquartered in Portland Oregon USA.Our company understands that our growth and success stems directly from our people. We understand that by hiring A-players that are not only...
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Ai Implementation Specialist
hace 1 día
Desde casa, México 2 Brothers Moving & Delivery A tiempo completo**Who we are**: At 2 Brothers Moving & Delivery our mission is to remove the pain of relocation for Portlanders and beyond. This is a remote work from home position for a company headquartered in Portland Oregon USA. Our company understands that our growth and success stems directly from our people. We understand that by hiring A-players that are not only...
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Operations Specialist, Pharmacovigilance
hace 1 semana
Desde casa, México IQVIA A tiempo completo**Job Overview** We are seeking a dedicated and detail-oriented professional to join our team as a Operations Specialist 1. In this role, you will provide critical phone support to healthcare professionals and patients, handling medical inquiries, adverse events, product quality complaints, and other relevant calls. This position does not involve commercial...