Customer Support Specialist It
hace 4 semanas
**Customer Support Specialist IT****LA POSICION ES RESPONSABLE DE**:Brindar soporte técnico especializado en software empresarial, diagnosticando y resolviendo incidencias de forma eficiente. Será responsable de gestionar y dar seguimiento a solicitudes a través del sistema de tickets, comunicar información técnica de forma clara y comprensible para usuarios no técnicos, deberá guiar a los usuarios en el uso correcto del software y sus funcionalidades, canalizar y escalar adecuadamente los casos cuando se requiera, mantenerse actualizado con los cambios en el sistema y las herramientas tecnológicas, y contribuir activamente al trabajo en equipo para garantizar una atención de calidad.**Requisitos**:- Lic. en Informática, Tecnologías de la Información, Comercio Internacional o afín.- Experiência en soporte técnico de software (indispensable).- Experiência previa en atención al cliente, preferentemente en entornos tecnológicos o logísticos- Conocimientos técnicos: HubSpot, Jaspersoft, Sourcetree, GitHub, LDAP, Postman, editores de código como Visual Studio Code o Sublime.- Habilidades destacadas de comunicación, empatía, trabajo bajo presión, resolución de conflictos, atención al detalle y capacidad para trabajar de forma autónoma y en equipo.**OFRECEMOS**:Lugar de trabajo: JuriquillaSueldo $26,000 a $30,000 brutos mensuales + PDL + PSDLHorario laboral: Lunes a Viernes de 9:00 a 18:00Tipo de puesto: Tiempo completoSueldo: $26,000.00 - $30,000.00 al mesTipo de jornada:- Lunes a viernes- Turno de 8 horasIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial
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Customer Support Specialist It
hace 6 horas
Jurica la Solana, México GIVERS TALENTO HUMANO A tiempo completo**Customer Support Specialist IT** **LA POSICION ES RESPONSABLE DE**: Brindar soporte técnico especializado en software empresarial, diagnosticando y resolviendo incidencias de forma eficiente. Será responsable de gestionar y dar seguimiento a solicitudes a través del sistema de tickets, comunicar información técnica de forma clara y comprensible para...
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Customer Support Specialist
hace 4 semanas
Jurica la Solana, México GIVERS TALENTO HUMANO A tiempo completo**Customer Support Specialist (Software -Logistics)****LA POSICION ES RESPONSABLE DE**:Proporcionar soporte técnico y asistencia a los clientes, diagnosticar y resolver problemas técnicos relacionados con el software de manera eficiente, utilizar sistemas de tickets en HubSpot para gestionar y rastrear las solicitudes de soporte, comunicar información...
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Customer Support Specialist
hace 2 días
Jurica la Solana, México GIVERS TALENTO HUMANO A tiempo completo**Customer Support Specialist (Software -Logistics)** **LA POSICION ES RESPONSABLE DE**: Proporcionar soporte técnico y asistencia a los clientes, diagnosticar y resolver problemas técnicos relacionados con el software de manera eficiente, utilizar sistemas de tickets en HubSpot para gestionar y rastrear las solicitudes de soporte, comunicar información...
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Tech Support L1
hace 4 semanas
Jurica la Solana, México Ryscode A tiempo completo**Technical Support Tier 1**Tier 1 is our “front lines” of communication with our clients and resellers concerning tech support questions and defect reporting a resolution. A high level of communication skills is required to maintain superior communication (both in quality and in timeliness) during interactions. Tier 1 should work to resolve any issue...
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Tech Support L1
hace 1 semana
Jurica la Solana, México Ryscode A tiempo completo**Technical Support Tier 1** Tier 1 is our “front lines” of communication with our clients and resellers concerning tech support questions and defect reporting a resolution. A high level of communication skills is required to maintain superior communication (both in quality and in timeliness) during interactions. Tier 1 should work to resolve any issue...
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Tech Support L1
hace 2 días
Jurica la Solana, México Ryscode A tiempo completo**Technical Support Tier 1** Tier 1 is our “front lines” of communication with our clients and resellers concerning tech support questions and defect reporting a resolution. A high level of communication skills is required to maintain superior communication (both in quality and in timeliness) during interactions. Tier 1 should work to resolve any issue...
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Local IT Support Intern
hace 2 semanas
La Tijera, México Continental A tiempo completoYour tasksThe Local IT Support Intern will be responsible for providing technical support and maintaining the integrity of our IT hardware devices.- Provide comprehensive IT support, including hardware and software troubleshooting- Conduct thorough diagnostics and implement effective resolutions for technical issues- Execute timely updates of operating...
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Customer and Production Planning Specialist
hace 4 días
La Tijera, México AUMOVIO A tiempo completoCustomer and Production Planning Specialist Posted 1 day ago. Be among the first 25 applicants. Company Description Since its spin‑off in September 2025, AUMOVIO continues the business of the former Continental group sector Automotive as an independent company. The technology and electronics company offers a wide‑range portfolio that makes mobility safe,...
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Customer and Production Planning Specialist
hace 4 días
La Tijera, México AUMOVIO A tiempo completoCustomer and Production Planning Specialist Posted 1 day ago. Be among the first 25 applicants. Company Description Since its spin‑off in September 2025, AUMOVIO continues the business of the former Continental group sector Automotive as an independent company. The technology and electronics company offers a wide‑range portfolio that makes mobility safe,...
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Customer and Production Planning Specialist
hace 3 días
La Tijera, México AUMOVIO A tiempo completoCustomer and Production Planning Specialist Posted 1 day ago. Be among the first 25 applicants. Company Description Since its spin‑off in September 2025, AUMOVIO continues the business of the former Continental group sector Automotive as an independent company. The technology and electronics company offers a wide‑range portfolio that makes mobility safe,...
